Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 17.02
Operating system and version (eg, Ubuntu 17.04): ubuntu 18.04
Apache or nginx version (eg, Apache 2.4.25): Apache
PHP version (eg, 7.1): 7.4
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): yes
Steps to replicate it:
- Use occ or cron.php and the error will say you can’t use PHP greater by than 7.3
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
The output of your Apache/nginx/system log in
The error we get states next cloud is incompatible with >7.3
I hold my hands up, it is my fault I updated the servers. We are always told to update the servers regularly, because that is what we do to keep up with security, but in doing so have updated PHP to 7.4 which isn’t compatible.
There are solutions in this forum, however, they involve altering the system to not become automated in the future. With all the other stuff that people have to do this seems a an unnecessary change. Is there a solution which doesn’t break the automation of updates for system eg apache modules etc? If so I think (from the topics it has created) numerous people would really appreciate knowing what you have done.
Thank you in advance.