# Photos/videos not uploading automatically / Mobile client **URL:** \ **Category:** šŸ¤– Android\ **Tags:** nc34, auto-upload, feature, files, nc33, upload\ **Created:** [July 10, 2026, 3:28pm UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825 "2026-07-10T15:28:43Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Keysox](https://help.nextcloud.com/letter_avatar/keysox/32/6_22734026db12803ebb3e059622ac3534.png) [@Keysox](https://help.nextcloud.com/u/Keysox)\ **Post date:** [July 10, 2026, 3:28pm UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/1 "2026-07-10T15:28:43Z")
Hi, I noticed that with the mobile client, when automatic upload is enabled and I take a photo for example, I have to open the app for the upload to start. So the upload does not start automatically in the background right after taking the photo. Is there a way to make files upload automatically without having to open the app ? Mobile client version: 34.0.1 Nextcloud server version: 33.0.6 Phone brand: Xiaomi Date: 01/07/2026 Thanks ! ---
**Author:** ![anon85251929](https://help.nextcloud.com/letter_avatar/anon85251929/32/6_22734026db12803ebb3e059622ac3534.png) [@anon85251929](https://help.nextcloud.com/u/anon85251929)\ **Post date:** [July 11, 2026, 7:59am UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/2 "2026-07-11T07:59:16Z")
Yes, itā€™s the same on iOS, has been like this for over a year: you need to keep the app opened and active to upload new photos, even though Background App Refresh is enabled. It used to work and broke some time early last year, I think. There was a period in 2025 that the iOS client was nearly constantly broken in various ways so Iā€™m glad it even works this much now. ---
**Author:** ![Keysox](https://help.nextcloud.com/letter_avatar/keysox/32/6_22734026db12803ebb3e059622ac3534.png) [@Keysox](https://help.nextcloud.com/u/Keysox)\ **Post date:** [July 11, 2026, 8:45pm UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/3 "2026-07-11T20:45:25Z")
I think thatā€™s too bad šŸ˜¢ I hope the problem gets fixed ---
**Author:** ![Michael-Perron](https://help.nextcloud.com/user_avatar/help.nextcloud.com/michael-perron/32/62368_2.png) [@Michael-Perron](https://help.nextcloud.com/u/Michael-Perron)\ **Post date:** [July 13, 2026, 7:10am UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/4 "2026-07-13T07:10:28Z")
Same thing here. No upload is possible either automatically or manually. Google Pixel 7a GrapheneOS (Android 16) NC App: 34.0.1 ---
**Author:** ![bb77](https://help.nextcloud.com/letter_avatar/bb77/32/6_22734026db12803ebb3e059622ac3534.png) [@bb77](https://help.nextcloud.com/u/bb77)\ **Post date:** [July 14, 2026, 8:19am UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/5 "2026-07-14T08:19:43Z")
Sorry, but thatā€™s not the same thing. The OP is experiencing a specific issue whereby auto-upload only works when the app is in the foreground. As far as I am aware, this is a known issue on iOS. Your issue is with the Android version and it seems that uploads are not working at all. So please start a new thread and complete the [support template](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402). By the way, I use GrapheneOS myself on a Pixel 7 with version 34.0.1 from F-Droid, and I cantā€™t reproduce this. Both automatic and manual uploads work fine on my device. ---
**Author:** ![anon85251929](https://help.nextcloud.com/letter_avatar/anon85251929/32/6_22734026db12803ebb3e059622ac3534.png) [@anon85251929](https://help.nextcloud.com/u/anon85251929)\ **Post date:** [July 16, 2026, 9:05am UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/6 "2026-07-16T09:05:44Z")
Exactly, this is not ā€œsame thingā€: upload works fine as long as you have the app opened and youā€™re not even running stock Android. How is this ā€œsame thingā€ to you? šŸ˜‚ ---
**Author:** ![Keysox](https://help.nextcloud.com/letter_avatar/keysox/32/6_22734026db12803ebb3e059622ac3534.png) [@Keysox](https://help.nextcloud.com/u/Keysox)\ **Post date:** [August 19, 2026, 11:52am UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/7 "2026-08-19T11:52:35Z")
Note: It is August 19, 2026, and the problem still hasnā€™t been resolved. šŸ‘€ ---
**Author:** ![Keysox](https://help.nextcloud.com/letter_avatar/keysox/32/6_22734026db12803ebb3e059622ac3534.png) [@Keysox](https://help.nextcloud.com/u/Keysox)\ **Post date:** [August 27, 2026, 4:29pm UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/8 "2026-08-27T16:29:21Z")
Version 34.1.1, and itā€™s still the same ā˜¹ ---
**Author:** ![Keysox](https://help.nextcloud.com/letter_avatar/keysox/32/6_22734026db12803ebb3e059622ac3534.png) [@Keysox](https://help.nextcloud.com/u/Keysox)\ **Post date:** [August 28, 2026, 9:24pm UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/9 "2026-08-28T21:24:14Z")
Okay, so maybe I spoke a little too soon for the 34.1.1 version sorry. I ran a test a little while ago, and it seems to be working. Iā€™ll keep testing, and if it works, Iā€™ll mark this thread as resolved. ---
**Author:** ![TwiceKept](https://help.nextcloud.com/letter_avatar/twicekept/32/6_22734026db12803ebb3e059622ac3534.png) [@TwiceKept](https://help.nextcloud.com/u/TwiceKept)\ **Post date:** [November 13, 2026, 2:37pm UTC](https://help.nextcloud.com/t/photos-videos-not-uploading-automatically-mobile-client/246825/10 "2026-11-13T14:37:38Z")
Pretty sure this is Android putting the app to sleep. Turning off battery optimization for Nextcloud (Settings \> Apps \> Nextcloud \> Battery \> Unrestricted) helps, though it still randomly stopped on me after a few weeks. I made an app because of exactly this, if you want a look itā€™s at photoscopy.pages.dev.