Nextcloud version (eg, 10.0.2):
11.0.3
Operating system and version (eg, Ubuntu 16.04):
Ubuntu 16.04 (Shared host at ALL-INKL)
Apache or nginx version (eg, Apache 2.4.25):
Apache 2 (exact version not known)
PHP version (eg, 5.6):
7.1
Is this the first time youâve seen this error?:
Yes
Can you reliably replicate it? (If so, please outline steps):
- Install Nextcloud 11.0.3
- Enable Encryption module.
- Create a new folder.
- Share folder with âAllow upload and editingâ enabled.
- Upload photos via link.
The issue you are facing:
The uploaded photos appear both in the public and internal file list, but are not accessible.
Previews are not being shown (or generated) and opening the files yields a 500 Internal Server Error (Firefox displays a âFile not foundâ error message).
The output of your Nextcloud log in Admin > Logging:
(see next posts)
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '***',
'passwordsalt' => '***',
'secret' => '***,
'trusted_domains' =>
array (
0 => '***',
),
'datadirectory' => '/www/htdocs/w0123456/nextcloud/data',
'overwrite.cli.url' => '***',
'dbtype' => 'mysql',
'version' => '11.0.3.2',
'dbname' => '***',
'dbhost' => '***',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '***',
'dbpassword' => '***',
'logtimezone' => 'UTC',
'installed' => true,
'updater.secret' => '***',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
);
The output of your Apache/nginx/system log in /var/log/____
:
Unfortunately, I cannot access it due to being on a shared host.