# Photos not shown in "your photos" **URL:** \ **Category:** ℹ️ Support\ **Tags:** photos-app\ **Created:** [July 5, 2020, 10:20am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527 "2020-07-05T10:20:43Z")\ **Posts on this page:** 11\ **Page:** 2
**Author:** ![mon](https://help.nextcloud.com/letter_avatar/mon/32/6_22734026db12803ebb3e059622ac3534.png) [@mon](https://help.nextcloud.com/u/mon)\ **Post date:** [July 11, 2020, 8:56am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/21 "2020-07-11T08:56:21Z")
Ok I restarted the generate:preview-all command a felt million times and it ran through all folders fine and created the thumbs that are probably visible when navigating to the folders. But the described behaviour above still persists. So the problem did not go away. Nothing shown in “my photos” expect for the pictures inside the nextcloud generated “photos” folder ---
**Author:** ![mon](https://help.nextcloud.com/letter_avatar/mon/32/6_22734026db12803ebb3e059622ac3534.png) [@mon](https://help.nextcloud.com/u/mon)\ **Post date:** [July 11, 2020, 11:49am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/22 "2020-07-11T11:49:48Z")
> I cannot create a public share in my photo storage location as stated in my last comment. No idea why. At least i found a solution for this. There are extended settings for external storage a bit hidden with the 3 dots when configuring the external storage. I have activated sharing in there and now i can also do a public share on these. The original issue persists. ---
**Author:** ![mon](https://help.nextcloud.com/letter_avatar/mon/32/6_22734026db12803ebb3e059622ac3534.png) [@mon](https://help.nextcloud.com/u/mon)\ **Post date:** [November 9, 2020, 12:44pm UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/23 "2020-11-09T12:44:54Z")
After doing some research i believe the reason for photos not showing up in the “photos” app gallery is that external storage is not supported by this app: > [@External Storage - Linked to your Photo's App](https://help.nextcloud.com/t/external-storage-linked-to-your-photos-app/86921): > > Good Afternoon Everyone, Current versions of the programs: Freenas 11.3-2 and Nextcloud 19.0.0.1 I have a Pool which houses the nextcloud dataset and I have a jail that I run the Nextcloud in and the mount point to my data set is linked to my nextcloud jail. when opening up my nextcloud I was able to link using the external storage app and I’m able to sync and download off of it with my phone and computers. This is great just about everything I need, however the only photos that I see in the … I found no fix. If this it the reason (and i think it is), photos is broken for me. I expect it is for a lot of other users. ---
**Author:** ![devnull](https://help.nextcloud.com/user_avatar/help.nextcloud.com/devnull/32/27793_2.png) [@devnull](https://help.nextcloud.com/u/devnull)\ **Post date:** [November 9, 2020, 12:53pm UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/24 "2020-11-09T12:53:24Z")
> [@mon](#): > > I found no fix. If this it the reason (and i think it is), photos is broken for me. I expect it is for a lot of other users. I use also “external storage” (type local). For me the way with “apps/files” and with “apps/photos” works. In “apps/photos” i can go to “apps/photos/albums” and i find the “local directory” and in the directory the subdirectorys with the photos. I use Nextcloud 20.0.2 ---
**Author:** ![skjnldsv](https://help.nextcloud.com/user_avatar/help.nextcloud.com/skjnldsv/32/13763_2.png) [@skjnldsv](https://help.nextcloud.com/u/skjnldsv)\ **Post date:** [November 9, 2020, 1:04pm UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/25 "2020-11-09T13:04:46Z")
Yes, photos doesn’t support external storage. See existing issue on GitHub -------- Message d’origine -------- On 9 nov. 2020 à 14:03, devnull via Nextcloud community \< [noreply@nextcloud.com](mailto:noreply@nextcloud.com) \> a écrit : ---
**Author:** ![devnull](https://help.nextcloud.com/user_avatar/help.nextcloud.com/devnull/32/27793_2.png) [@devnull](https://help.nextcloud.com/u/devnull)\ **Post date:** [November 9, 2020, 1:30pm UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/26 "2020-11-09T13:30:47Z")
Sorry. But it works for me. ![Unbenannt](https://help.nextcloud.com/uploads/default/original/3X/3/b/3bb108e503076b1a0cffc332f2b74c2e50607d4b.png) ![Unbenannt2](https://help.nextcloud.com/uploads/default/original/3X/8/2/82a7f2cfd64d1b1d5d904d786b9b3b44a833e15d.png) And there i find my pictures from external storage. ---
**Author:** ![skjnldsv](https://help.nextcloud.com/user_avatar/help.nextcloud.com/skjnldsv/32/13763_2.png) [@skjnldsv](https://help.nextcloud.com/u/skjnldsv)\ **Post date:** [November 9, 2020, 2:05pm UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/27 "2020-11-09T14:05:56Z")
I should have been more clear “Your photos” doesn’t support external storage 🙂 ---
**Author:** ![seabird74](https://help.nextcloud.com/letter_avatar/seabird74/32/6_22734026db12803ebb3e059622ac3534.png) [@seabird74](https://help.nextcloud.com/u/seabird74)\ **Post date:** [June 29, 2021, 10:11am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/28 "2021-06-29T10:11:02Z")
Is it the intention to make this work in the future? Or is this a permanent “non-working” feature? ---
**Author:** ![szaimen](https://help.nextcloud.com/user_avatar/help.nextcloud.com/szaimen/32/63019_2.png) [@szaimen](https://help.nextcloud.com/u/szaimen)\ **Post date:** [June 29, 2021, 10:17am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/29 "2021-06-29T10:17:13Z")
This is already fixed for NC22: [Support external storage by skjnldsv · Pull Request #804 · nextcloud/photos · GitHub](https://github.com/nextcloud/photos/pull/804) ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 12, 2024, 7:36am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/30 "2024-12-12T07:36:49Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 12, 2024, 7:36am UTC](https://help.nextcloud.com/t/photos-not-shown-in-your-photos/86527/31 "2024-12-12T07:36:51Z")
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