# PDF File is missing

**URL:** <https://help.nextcloud.com/t/pdf-file-is-missing/116988>\
**Category:** ℹ️ Support\
**Created:** [May 24, 2021, 8:30am UTC](https://help.nextcloud.com/t/pdf-file-is-missing/116988 "2021-05-24T08:30:27Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![silenx](https://help.nextcloud.com/user_avatar/help.nextcloud.com/silenx/32/24179_2.png) [@silenx](https://help.nextcloud.com/u/silenx)\
**Post date:** [May 24, 2021, 8:30am UTC](https://help.nextcloud.com/t/pdf-file-is-missing/116988/1 "2021-05-24T08:30:27Z")

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Hello, i thin i have found a bug:  
Environment  
UBUNTU 18.04.5 LTS

PHP 7.2.24-0ubuntu0.18.04.7 (cli) (built: Oct 7 2020 15:24:25) ( NTS )  
Copyright (c) 1997-2018 The PHP Group  
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies  
with Zend OPcache v7.2.24-0ubuntu0.18.04.7, Copyright (c) 1999-2018, by Zend Technologies

Nextcloud 20.0.10

If a pdf document are placed in a directory named with space or accented letter ( like à or è ) pdf doesn’t open ( download file work )  
Same thing if a pdf file have space into name, example “CV\_EUROPASS 2021.pdf” the error message is:  
PDF.js v2.4.456 (build: 228a591c)  
Message: Missing PDF “[https://nextcloud.etcetc/CV\_EUROPASS%202021.pdf](https://nextcloud.etcetc/CV_EUROPASS%25202021.pdf)”  
( Downloading file also work )  
Regards

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**Author:** ![szaimen](https://help.nextcloud.com/user_avatar/help.nextcloud.com/szaimen/32/63019_2.png) [@szaimen](https://help.nextcloud.com/u/szaimen)\
**Post date:** [May 24, 2021, 8:46am UTC](https://help.nextcloud.com/t/pdf-file-is-missing/116988/2 "2021-05-24T08:46:48Z")

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Hi there, please see [Can't open PDF when filename or folder name contains a space or special character (' ', é, ...) · Issue #381 · nextcloud/files\_pdfviewer · GitHub](https://github.com/nextcloud/files_pdfviewer/issues/381#issuecomment-845806364) for a hotfix!

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**Author:** ![silenx](https://help.nextcloud.com/user_avatar/help.nextcloud.com/silenx/32/24179_2.png) [@silenx](https://help.nextcloud.com/u/silenx)\
**Post date:** [May 24, 2021, 9:12am UTC](https://help.nextcloud.com/t/pdf-file-is-missing/116988/3 "2021-05-24T09:12:04Z")

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Thank you worked perfectly

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 9:43am UTC](https://help.nextcloud.com/t/pdf-file-is-missing/116988/4 "2024-12-13T09:43:35Z")

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<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 9:43am UTC](https://help.nextcloud.com/t/pdf-file-is-missing/116988/5 "2024-12-13T09:43:37Z")

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