# Passman :: browser extension not see any vault

**URL:** <https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625>\
**Category:** ℹ️ Support\
**Tags:** passman-app\
**Created:** [November 20, 2019, 6:05pm UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625 "2019-11-20T18:05:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![janci](https://help.nextcloud.com/user_avatar/help.nextcloud.com/janci/32/13587_2.png) [@janci](https://help.nextcloud.com/u/janci)\
**Post date:** [November 20, 2019, 6:05pm UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625/1 "2019-11-20T18:05:35Z")

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I did update NC to 17. There was incompatibility with passman. I did wait for update of passman app a week. It is 2.3.5 now and works OK.

**But** my browser (firefox in my case) extension is not seeing any passowrds. So I did delete account and then add it back to extension. I did enter login and password to access NC and then **extension did not show any vault**. What can be a problem?

thanks for any tip or help.

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**Author:** ![janci](https://help.nextcloud.com/user_avatar/help.nextcloud.com/janci/32/13587_2.png) [@janci](https://help.nextcloud.com/u/janci)\
**Post date:** [November 24, 2019, 9:14pm UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625/2 "2019-11-24T21:14:57Z")

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Is anybody using **[passman-webextension](https://github.com/nextcloud/passman-webextension)**?

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**Author:** ![janci](https://help.nextcloud.com/user_avatar/help.nextcloud.com/janci/32/13587_2.png) [@janci](https://help.nextcloud.com/u/janci)\
**Post date:** [December 7, 2019, 8:17pm UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625/3 "2019-12-07T20:17:51Z")

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I did not find problem but extension is working OK for last 2 days. Strange …

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**Author:** ![janci](https://help.nextcloud.com/user_avatar/help.nextcloud.com/janci/32/13587_2.png) [@janci](https://help.nextcloud.com/u/janci)\
**Post date:** [October 15, 2020, 5:47pm UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625/4 "2020-10-15T17:47:46Z")

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I find out that I have to be login to nextcloud otherwise webextension is not working properly.  
But everything else is working OK.

see this bug

> <https://github.com/nextcloud/passman-webextension/issues/313>
>
> Steps to reproduce
> Install Firefox addon.
> Log in to your nextcloud account through the addon.
> Log in to your nextcloud through web page.
> Unlock Vault.
> Expected...

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 4, 2024, 10:45am UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625/5 "2024-12-04T10:45:22Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 11, 2024, 4:00pm UTC](https://help.nextcloud.com/t/passman-browser-extension-not-see-any-vault/64625/6 "2024-12-11T16:00:45Z")

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