Server configuration detail
Operating system: FreeBSD 11.2-STABLE FreeBSD 11.2-STABLE #0 r325575+4710c8b6420(HEAD): Fri Feb 14 13:59:19 UTC 2020 root@tnbuild02.tn.ixsystems.com:/freenas-releng/freenas/_BE/objs/freenas-releng/freenas/_BE/os/sys/FreeNAS.amd64 amd64
Webserver: Apache/2.4.39 (FreeBSD) OpenSSL/1.0.2o-freebsd (fpm-fcgi)
Database: mysql 10.4.6
PHP version: 7.3.7
Modules loaded: Core, date, libxml, pcre, Reflection, SPL, hash, session, cgi-fcgi, standard, apcu, bcmath, bz2, ctype, curl, dom, mbstring, fileinfo, filter, gd, gmp, mysqlnd, iconv, intl, json, ldap, exif, openssl, PDO, posix, SimpleXML, xml, xmlwriter, zip, zlib, pdo_mysql, redis, wddx, xmlreader, xsl, Zend OPcache
Nextcloud version: 19.0.1 RC1 - 19.0.1.0
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing status
Array ( )
List of activated apps
Enabled:
- accessibility: 1.5.0
- activity: 2.12.0
- bruteforcesettings: 1.6.0
- cloud_federation_api: 1.2.0
- comments: 1.9.0
- contactsinteraction: 1.0.0
- dav: 1.15.0
- federatedfilesharing: 1.9.0
- federation: 1.9.0
- files: 1.14.0
- files_pdfviewer: 1.8.0
- files_rightclick: 0.16.0
- files_sharing: 1.11.0
- files_trashbin: 1.9.0
- files_versions: 1.12.0
- files_videoplayer: 1.8.0
- firstrunwizard: 2.8.0
- logreader: 2.4.0
- lookup_server_connector: 1.7.0
- metadata: 0.12.0
- nextcloud_announcements: 1.8.0
- notifications: 2.7.0
- oauth2: 1.7.0
- password_policy: 1.9.1
- photos: 1.1.0
- privacy: 1.3.0
- provisioning_api: 1.9.0
- recommendations: 0.7.0
- serverinfo: 1.9.0
- settings: 1.1.0
- sharebymail: 1.9.0
- support: 1.2.1
- survey_client: 1.7.0
- systemtags: 1.9.0
- text: 3.0.1
- twofactor_backupcodes: 1.8.0
- updatenotification: 1.9.0
- video_converter: 0.1.4
- viewer: 1.3.0
- workflowengine: 2.1.0
Disabled:
- admin_audit
- encryption
- files_external
- gallery
- theming
- user_ldap
- viewer.org
Configuration (config/config.php)
{
"apps_paths": [
{
"path": "\/usr\/local\/www\/nextcloud\/apps",
"url": "\/apps",
"writable": true
},
{
"path": "\/usr\/local\/www\/nextcloud\/apps-pkg",
"url": "\/apps-pkg",
"writable": false
}
],
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"memcache.local": "\\OC\\Memcache\\APCu",
"filelocking.enabled": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.dixcartel.com"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "19.0.1.0",
"overwrite.cli.url": "https:\/\/cloud.dixcartel.com\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0
},
"memcache.locking": "\\OC\\Memcache\\Redis",
"logtimezone": "America\/Chicago",
"loglevel": "2",
"logrotate_size": "104847600",
"enabledPreviewProviders": [
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\PDF",
"OC\\Preview\\MSOffice2003",
"OC\\Preview\\MSOfficeDoc",
"OC\\Preview\\PDF",
"OC\\Preview\\Image",
"OC\\Preview\\Photoshop",
"OC\\Preview\\TIFF",
"OC\\Preview\\SVG",
"OC\\Preview\\Font",
"OC\\Preview\\MP3",
"OC\\Preview\\Movie",
"OC\\Preview\\MKV",
"OC\\Preview\\MP4",
"OC\\Preview\\AVI"
],
"theme": "",
"maintenance": false,
"updater.release.channel": "stable",
"app_install_overwrite": [
"viewer"
],
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
External storages: files_external is disabled
Encryption: no
User-backends:
- OC\User\Database
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18363
Nextcloud – a safe home for all your data
The issue you are facing:
When using chrome I can hit the login page but after entering log in information nextcloud results in a ERR_CONNECTION_TIMED_OUT. Site works properly with Edge and Firefox (all cache has been cleared). overwrite.cli.url does not seem to be working for any browser currently (wasn’t sure if this could be relevant).
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Browse to URL using Chrome
- Enter valid Login Information
The output of your Nextcloud log in Admin > Logging:
The output of your Apache/nginx/system log in /var/log/____:
I have acccess and error logs - here's the error log:
[Fri Jul 10 10:21:21.476951 2020] [ssl:warn] [pid 76759] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[Fri Jul 10 10:21:21.477471 2020] [http2:warn] [pid 76759] AH10034: The mpm module (prefork.c) is not supported by mod_http2. The mpm determines how things are processed in your server. HTTP/2 has more demands in this regard and the currently selected mpm will just not do. This is >
[Fri Jul 10 10:21:21.478479 2020] [mpm_prefork:notice] [pid 76759] AH00163: Apache/2.4.39 (FreeBSD) OpenSSL/1.0.2o-freebsd configured -- resuming normal operations
[Fri Jul 10 10:21:21.478521 2020] [core:notice] [pid 76759] AH00094: Command line: '/usr/local/sbin/httpd -D NOHTTPACCEPT'