Nextcloud version : 24.0.0 (but present in previous version)
The issue you are facing:
While I try to open a file shared by a public link, a message “File not found. The document wasn’t found on the server. Maybe the sharing was deleted or is expired” is shown.
*I’ve seen this issue but in my case all users are facing the problem.
Is this the first time you’ve seen this error? : No but I run an other nextcloud at the same web host and I don’t have the same problem. Plus, I seem to remember that at the initiation of this nextcloud, this sharing function was correct.
Steps to replicate it:
- On a file, create a shared doc thru public link
- Open the link on an other navigator or device
- See the message
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocshu0apq6jp',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'mysub.domain.org',
),
'trusted_proxies' =>
array (
0 => '10.0.20.16',
),
'forwarded_for_headers' =>
array (
0 => 'HTTP_X_FORWARDED_FOR',
),
'datadirectory' => '/var/www/vhosts/mysub.domain.org/httpdocs/data',
'tempdirectory' => '/var/www/vhosts/mysub.domain.org/var/tmp',
'dbtype' => 'mysql',
'version' => '24.0.0.12',
'overwrite.cli.url' => 'https://mysub.domain.org',
'dbname' => 'xxx',
'dbhost' => 'my.host',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xxx',
'dbpassword' => 'xxx',
'installed' => true,
'mail_from_address' => 'support',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'domain.org',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpsecure' => 'ssl',
'mail_smtpauth' => 1,
'mail_smtphost' => 'smtp.host',
'mail_smtpport' => '465',
'mail_smtpname' => 'xxx',
'mail_smtppassword' => 'xxx',
'app_install_overwrite' =>
array (
0 => 'files_external_gdrive',
1 => 'occweb',
2 => 'jitsi',
3 => 'richdocuments',
4 => 'mindmap_app',
),
'maintenance' => false,
'loglevel' => 2,
'default_phone_region' => 'FR',
'default_language' => 'fr',
'default_locale' => 'fr_FR',
'auth.webauthn.enabled' => false,
);