opendir(/localservices/phpupload): failed to open dir: Permission denied at /services17/webpages/util/u/q/uqqqqq.myutilitydomain.com/mydomain.com/secure/cloud/mycloud/lib/private/TempManager.php#192 at <>
I understand that I need to change folder permissions but I don’t have access to any folders above the mydomain.com level and I can not find localservices folder.
I am hosted on a shared domain hosting services.
Any help or suggestions are greatly appreciated.
I think there are two possible ways to go:
Use the search function of this forum to find information about the php file upload related threads:
Uploading big files > 512MB — Nextcloud 13 Administration Manual 13 documentation
Contact the support of your hoster and ask for help to get the php upload problem solved.
I appreciate your input but, I must admit that this is totally new to me and I am not sure if I understand what the instructions are explaining.
My version of MySQL is 5.7.31 and my version of PHP is 7.2.25.
Regarding Uploading big files… the documentation reads " Nextcloud comes with its own nextcloud/.htaccess file. Because php-fpm can’t read PHP settings in .htaccess these settings must be set in the nextcloud/.user.ini file.
? is this saying that I need to add the following lines in the nextcloud/user.ini file or the php.ini file?
Set the following two parameters inside the corresponding php.ini file
php_value upload_max_filesize 16G
php_value post_max_size 16G
Adjust these values for your needs. If you see PHP timeouts in your logfiles, increase the timeout values, which are in seconds:
php_value max_input_time 3600
php_value max_execution_time 3600
?add these to the user.ini file or my php.ini file?
I would rather not contact the support of my hosting service because I would need to go through multiple layers of support before actually getting to the right people to help me.