Hi,
i am using onlyoffice-documentserver on Debian. Opening documents works as it should.
I have enabled “Use OnlyOffice to generate thumbnails” in Admin settings.
When i now run sometimes the creation for thumbnails via the preview-generator with:
su -m www -c 'php /usr/local/www/nextcloud/occ -vvv preview:generate-all'
Nextcloud generates a lot of errors for office documents with the following error:
Exception: Error occurred in the document service: Error while downloading the document file to be converted.
but the thumbnail gets created.
Furthermore the creation for the thumbnails looks like this:
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\TXT',
1 => 'OC\\Preview\\MarkDown',
2 => 'OC\\Preview\\OpenDocument',
3 => 'OC\\Preview\\PDF',
4 => 'OC\\Preview\\MSOffice2003',
5 => 'OC\\Preview\\MSOfficeDoc',
6 => 'OC\\Preview\\Image',
7 => 'OC\\Preview\\Photoshop',
8 => 'OC\\Preview\\TIFF',
9 => 'OC\\Preview\\SVG',
10 => 'OC\\Preview\\Font',
11 => 'OC\\Preview\\MP3',
12 => 'OC\\Preview\\Movie',
13 => 'OC\\Preview\\MKV',
14 => 'OC\\Preview\\MP4',
15 => 'OC\\Preview\\AVI',
16 => 'OC\\Preview\\M2TS',
),
Anyone perhaps knows, how to solve this?
Thank you!