# OnlyOffice printing an xlsx has no content only background

**URL:** <https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039>\
**Category:** ℹ️ Support\
**Tags:** onlyoffice\
**Created:** [March 5, 2022, 9:52am UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039 "2022-03-05T09:52:31Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Ruebezahl](https://help.nextcloud.com/letter_avatar/ruebezahl/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ruebezahl](https://help.nextcloud.com/u/Ruebezahl)\
**Post date:** [March 5, 2022, 9:52am UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/1 "2022-03-05T09:52:31Z")

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Hello,  
I have a problem with printing in OnlyOffice (7.3.x): if I try to print a table (only the sheet or selection) I get a PDF without content. I see only background colors or the cell lines. I have not found any setting to change this.  
Who has an idea how to solve this?  
Thank you!

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**Author:** ![phaser32](https://help.nextcloud.com/user_avatar/help.nextcloud.com/phaser32/32/38013_2.png) [@phaser32](https://help.nextcloud.com/u/phaser32)\
**Post date:** [March 23, 2022, 12:17pm UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/2 "2022-03-23T12:17:35Z")

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Good morning Ruebezahl,  
I’ve the same issue and it seams to be a problem related the font management.  
I found this solution on the web BUT I’m not able to apply this (i don’t know how run this command):  
[https://community.nethserver.org/t/onlyoffice-print-problem/18449/12](https://community.nethserver.org/t/onlyoffice-print-problem/18449/12).  
If You succed please share how to…  
Waiting for an Your kind reply  
Warm regards  
Ale

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<div class="post-metadata">

**Author:** ![Ruebezahl](https://help.nextcloud.com/letter_avatar/ruebezahl/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ruebezahl](https://help.nextcloud.com/u/Ruebezahl)\
**Post date:** [March 23, 2022, 5:13pm UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/3 "2022-03-23T17:13:24Z")

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Hello Ale,

thank you for your answer!  
I tried to find this script from your link in my nextcloud server but it doens’t exist.  
I will ask this also in the onlyoffice forum.  
If I find a solution I give an update here.

Best regards,  
Ruebezahl

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<div class="post-metadata">

**Author:** ![Ruebezahl](https://help.nextcloud.com/letter_avatar/ruebezahl/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ruebezahl](https://help.nextcloud.com/u/Ruebezahl)\
**Post date:** [March 23, 2022, 7:02pm UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/4 "2022-03-23T19:02:38Z")

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I think I found the reason why there is no text when printing: the Original XLSX came from Excel and was copied to the cloud. In Excel the standard font is Arial and Arial is not on the Nextcloud server installed. So it shows me the text on screen (but it is not Arial). If I change the font to DejaVu Sans then it works! But it doesn’t work with all font that are listed in OnlyOffice.  
I will try to install some other fonts in OnlyOffice. Here is it written how to:

> [@I want NC18's Onlyoffice to recognize my fonts](https://help.nextcloud.com/t/i-want-nc18s-onlyoffice-to-recognize-my-fonts/68692):
>
> I tried NC18’s Onlyoffice. Please tell me how to make this Onlyoffice recognize the font I added to the server. Collabora recognizes my fonts, but Onlyoffice does not. This is an impression. I needed to install two apps, Onlyoffice and Community Document Server. When I ran Onlyoffice before on docker, Onlyoffice was very demanding of server performance. I gave up using Onlyoffice for that. But the NC18’s Onlyoffice seems to be able to run reasonably well on low-performance servers. CentOS 7…

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**Author:** ![phaser32](https://help.nextcloud.com/user_avatar/help.nextcloud.com/phaser32/32/38013_2.png) [@phaser32](https://help.nextcloud.com/u/phaser32)\
**Post date:** [April 3, 2022, 6:55am UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/5 "2022-04-03T06:55:55Z")

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Hi Ruebezahl,  
unfortunatly I tried to change font with DejaVu Sans but it doesn’t works.  
I tried with all fonts …no way out ☹  
Ale

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**Author:** ![weasam](https://help.nextcloud.com/letter_avatar/weasam/32/5_5575768a8748004e209b776fc1b2916d.png) [@weasam](https://help.nextcloud.com/u/weasam)\
**Post date:** [July 20, 2022, 9:29am UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/6 "2022-07-20T09:29:57Z")

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Right now is Nextcloud 23.0.4, this problem still not fixed, possible way is issue this problem in nextcloud github, or install a standalone onlyoffice server, but this is be difficult for most user to put more budge to buy another server to install onlyoffice server

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 1:56pm UTC](https://help.nextcloud.com/t/onlyoffice-printing-an-xlsx-has-no-content-only-background/135039/7 "2024-12-13T13:56:33Z")

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