Does anyone have any clue what the issue may be? I’m still very much a noob and put this on the back burner a while ago because I just didn’t have time. I cannot remember which tutorial I used but I’ll put the stack below (with obvious stuff redacted).
I can create a document with no problem, the issue is every time I go to open any document (except PDF, they work), I get “ONLYOFFICE cannot be reached. Please contact admin”. Well I’m an admin and I don’t know what is wrong…LOL
I’ve uninstalled ONLYOFFICE and the Community Document Server several times, and get the same result. I’ve Googled a lot and everything I’ve tried I get the same result, so I am thinking I’ve missed something in my setup. So, I’m hoping someone can look and see if I’ve input something inaccurately. I’d post logs but I don’t know exactly which ones or how to get the ones needed, but if you tell me where to find them I’ll post.
My setup:
OVM5
Operating System: Linux 5.10.0-0.bpo.5-amd64 x86_64
CPU: AMD Ryzen 5 3400G with Radeon Vega Graphics (8 cores)
Memory: 13.59 GB
Webserver: nginx/1.18.0 (fpm-fcgi)
PHP Version: 7.4.19
Database: mysql 10.4.14
Nextcloud: 20.0.10
The stack I used in Portainer is:
---
version: "2"
services:
nextcloud:
image: linuxserver/nextcloud
container_name: nextcloud
environment:
- PUID=1000
- PGID=100
- TZ=America/Indianapolis
volumes:
- /srv/dev-disk-by-label-"***REMOVED SENSITIVE VALUE***"/appdata/nextcloud/config:/config
- /srv/dev-disk-by-label-"***REMOVED SENSITIVE VALUE***"/appdata/nextcloud/data:/data
depends_on:
- mariadb
restart: unless-stopped
mariadb:
image: linuxserver/mariadb
container_name: mariadb
ports:
- 3306:3306
environment:
- PUID=1000
- PGID=100
- MYSQL_ROOT_PASSWORD="***REMOVED SENSITIVE VALUE***"
- TZ=America/Indianapolis
volumes:
- /srv/dev-disk-by-label-"***REMOVED SENSITIVE VALUE***"/appdata/mariadb:/config
restart: unless-stopped
swag:
image: linuxserver/swag
container_name: swag
cap_add:
- NET_ADMIN
environment:
- PUID=1000
- PGID=100
- TZ=America/Indianapolis
- URL="***REMOVED SENSITIVE VALUE***".duckdns.org
- SUBDOMAINS=wildcard
- VALIDATION=duckdns
- DNSPLUGIN= #optional
- PROPAGATION= #optional
- DUCKDNSTOKEN="***REMOVED SENSITIVE VALUE***"
- EMAIL="***REMOVED SENSITIVE VALUE***"@gmail.com
- ONLY_SUBDOMAINS=false #optional
- EXTRA_DOMAINS= #optional
- STAGING=false #optional
- MAXMINDDB_LICENSE_KEY="***REMOVED SENSITIVE VALUE***"
volumes:
- /srv/dev-disk-by-label-"***REMOVED SENSITIVE VALUE***"/appdata/swag:/config
ports:
- 443:443
- 80:80
restart: unless-stopped
phpmyadmin:
restart: unless-stopped
image: phpmyadmin:latest
container_name: phpmyadmin
hostname: phpmyadmin
domainname: example.com
ports:
- 8085:80
volumes:
- /srv/dev-disk-by-label-"***REMOVED SENSITIVE VALUE***"/appdata/phpmyadmin/config
environment:
- PMA_ARBITRARY=1
- PMA_HOST=192.168.***.***
- PMA_VERBOSE=websites
- PMA_PORT=3306
- PMA_USER=root
- PMA_PASSWORD="***REMOVED SENSITIVE VALUE***"
When I run the Configuration summary I get:
{
"memcache.local": "\\OC\\Memcache\\APCu",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"nextcloud."***REMOVED SENSITIVE VALUE***".duckdns.org"
],
"dbtype": "mysql",
"version": "20.0.10.1",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "https:\/\/nextcloud."***REMOVED SENSITIVE VALUE***".duckdns.org",
"overwritehost": "nextcloud."***REMOVED SENSITIVE VALUE***".duckdns.org",
"overwriteprotocol": "https",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"mail_smtpport": "465",
"maintenance": false,
"loglevel": 0,
"theme": "",
"app_install_overwrite": [
"occweb"
]
}
Additionally, my OMV is NOT on port 80 and I have the port forwarding on my router. I can access my Nextcloud anywhere, I just can’t get ONLYOFFICE to open any documents, spreadsheets, etc.
Thank you for your help in advance, I know there is a lot to look at above.
I’m hoping someone can look at this and see if I added something or need to add something to fix this issue. I’m pulling my hair out.
Also at the end of my report is says:
Encryption: no
User-backends:
- OC\User\Database
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.77 Safari/537.36