OnlyOffcie Community Server on shared hoster

Rello · January 10, 2021, 9:48pm

Hello,

I have NC & OO running on IONOS

NC20
Document Server 0.1.8
Onlyoffice app 6.2.0

Everything works pretty smooth, but the changes are not saved back to the NC server after editing.
When I use “save as” in OO, a new document is created in NC.

According to several notes, cron ./occ documentserver:flush should do the job, but then I find this error in the log

“Exception”:“OCA\DocumentServer\Document\DocumentConversionException”,“Message”:"\n#\n# Fatal process OOM in Zone\n#\n\nReceived signal 4 ILL_ILLOPN

This is triggered on $process = proc_open($cmd, $descriptorSpec, $pipes, self::BINARY_DIRECTORY, []); where the x2t conversion is called

github.com

nextcloud/documentserver_community/blob/ea1abdde11d0b594d7a62d140c441e5f62f68654/lib/Document/ConverterBinary.php#L51


      
          			0 => ["pipe", "r"],// stdin
          			1 => ["pipe", "w"],// stdout
          			2 => ["pipe", "w"] // stderr
          		];
          
          		$pipes = [];
          		$cmd = './x2t ' . escapeshellarg($param);
          		if ($password) {
          			$cmd .= ' ' . escapeshellarg("<TaskQueueDataConvert><m_sPassword>$password</m_sPassword></TaskQueueDataConvert>");
          		}
          		$process = proc_open($cmd, $descriptorSpec, $pipes, self::BINARY_DIRECTORY, []);
          
          		@fclose($pipes[0]);
          		$output = @stream_get_contents($pipes[1]);
          		$error = @stream_get_contents($pipes[2]);
          
          		$status = proc_close($process);
          
          		if ($status == 90 || $status == 91) {
          			throw new PasswordRequiredException($status);
          		}

I assume “OOM” is an out of memory?
I switched from cron to web-cron to check if a web-request has more memory than console, but now difference.
I did a lot of logging inside the coding but could not find anything meaningful.

any suggestion is welcome

Rello · January 16, 2021, 8:52pm

topic is stopped

I started a “cloud s” server on ionos and applied the OO-docker. working without issues