NotPermittedException No delete permission for path "/__groupfolders/versions/3/18505"

kccheng · May 27, 2025, 3:38am

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The Basics

Nextcloud Server version (e.g., 29.x.x):
- 31.0.5
Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu 24.04.2 LTS
Web server and version (e.g, Apache 2.4.25):
- Apache 2.4.58-1ubuntu8.6
Reverse proxy and version _(e.g. nginx 1.27.2)
- none
PHP version (e.g, 8.3):
- 8.3.6
Is this the first time you’ve seen this error? (Yes / No):
- No
When did this problem seem to first start?
- Not sure, since a version upgrade few months ago
Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Archive
Are you using CloudfIare, mod_security, or similar? (Yes / No)
- No

Summary of the issue you are facing:

Error messages are accumulating in the log slowly. 73 errors since May 19 in light usage

Steps to replicate it (hint: details matter!):

Couldn’t figure out the pattern yet.

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

{"reqId":"56wiGFk5TnhACS3bqhWa","level":3,"time":"2025-05-27T02:40:01+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions (id: 322, arguments: null)","userAgent":"--","version":"31.0.5.1","exception":{"Exception":"OCP\\Files\\NotPermittedException","Message":"No delete permission for path \"/__groupfolders/versions/3/18505\"","Code":0,"Trace":[{"file":"/var/www/my.domain.com/apps/groupfolders/lib/Versions/VersionsBackend.php","line":280,"function":"delete","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/my.domain.com/apps/groupfolders/lib/Versions/GroupVersionsExpireManager.php","line":78,"function":"deleteAllVersionsForFile","class":"OCA\\GroupFolders\\Versions\\VersionsBackend","type":"->"},{"file":"/var/www/my.domain.com/apps/groupfolders/lib/Versions/GroupVersionsExpireManager.php","line":46,"function":"expireFolder","class":"OCA\\GroupFolders\\Versions\\GroupVersionsExpireManager","type":"->"},{"file":"/var/www/my.domain.com/apps/groupfolders/lib/BackgroundJob/ExpireGroupVersions.php","line":70,"function":"expireFolders","class":"OCA\\GroupFolders\\Versions\\GroupVersionsExpireManager","type":"->"},{"file":"/var/www/my.domain.com/lib/public/BackgroundJob/Job.php","line":61,"function":"run","class":"OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions","type":"->"},{"file":"/var/www/my.domain.com/lib/public/BackgroundJob/TimedJob.php","line":97,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/my.domain.com/lib/public/BackgroundJob/TimedJob.php","line":84,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/my.domain.com/cron.php","line":170,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/my.domain.com/lib/private/Files/Node/Folder.php","Line":367,"message":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions (id: 322, arguments: null)","exception":[],"CustomMessage":"Error while running background job OCA\\GroupFolders\\BackgroundJob\\ExpireGroupVersions (id: 322, arguments: null)"},"id":"68352614ce277"}

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

N/A

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

[Mon May 26 19:39:59.376953 2025] [rewrite:trace1] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] pass through /remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377627 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377655 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377701 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^$' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377715 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377726 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377736 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '.*' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377756 2025] [rewrite:trace5] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] setting env variable 'HTTP_AUTHORIZATION' to 'Basic a2NjaGVuZzppQWY1RlhRVTVkN1U1Rnl4dks4YktBalluaURwV0ZFcVJZOFZWRmNhZlJCdGlFQWVLaXdrSmwxTVdBZXBzODdmeXVGNlN5c24='
[Mon May 26 19:39:59.377768 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377778 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377788 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^\\.well-known/carddav' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377799 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377809 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377819 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^\\.well-known/caldav' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377838 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377850 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377859 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^remote/(.*)' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377871 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377882 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377892 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^(?:build|tests|config|lib|3rdparty|templates)/.*' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377902 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377913 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377922 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^\\.well-known/(?!acme-challenge|pki-validation)' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377933 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377944 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377953 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^ocm-provider/?$' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.377971 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377982 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/remote.php/dav/files/user1/testfolder/test/New folder -> remote.php/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.377991 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] applying pattern '^(?:\\.(?!well-known)|autotest|occ|issue|indie|db_|console).*' to uri 'remote.php/dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.378001 2025] [rewrite:trace1] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9cd0750a0/initial] [perdir /var/www/my.domain.com/] pass through /var/www/my.domain.com/remote.php
[Mon May 26 19:39:59.378117 2025] [rewrite:trace2] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] init rewrite engine with requested uri /dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378130 2025] [rewrite:trace1] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] pass through /dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378188 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/dav -> /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378201 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder -> dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378210 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] applying pattern '.*' to uri 'dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.378226 2025] [rewrite:trace5] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] setting env variable 'HTTP_AUTHORIZATION' to 'Basic a2NjaGVuZzppQWY1RlhRVTVkN1U1Rnl4dks4YktBalluaURwV0ZFcVJZOFZWRmNhZlJCdGlFQWVLaXdrSmwxTVdBZXBzODdmeXVGNlN5c24='
[Mon May 26 19:39:59.378237 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/dav -> /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378247 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder -> dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378267 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] applying pattern '^remote/(.*)' to uri 'dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.378278 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/dav -> /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378289 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder -> dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378299 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] applying pattern '^\\.well-known/(?!acme-challenge|pki-validation)' to uri 'dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.378309 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/dav -> /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378319 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] strip per-dir prefix: /var/www/my.domain.com/dav/files/user1/testfolder/test/New folder -> dav/files/user1/testfolder/test/New folder
[Mon May 26 19:39:59.378328 2025] [rewrite:trace3] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] applying pattern '^ocm-provider/?$' to uri 'dav/files/user1/testfolder/test/New folder'
[Mon May 26 19:39:59.378337 2025] [rewrite:trace1] [pid 495074] mod_rewrite.c(504): [client 1.2.3.4:63192] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d7c0c0a0/subreq] [perdir /var/www/my.domain.com/] pass through /var/www/my.domain.com/dav
[Mon May 26 19:40:05.456624 2025] [rewrite:trace2] [pid 495075] mod_rewrite.c(504): [client 1.2.3.4:63194] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d8f4e0a0/initial] init rewrite engine with requested uri /remote.php/dav/files/user2/
[Mon May 26 19:40:05.456710 2025] [rewrite:trace1] [pid 495075] mod_rewrite.c(504): [client 1.2.3.4:63194] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d8f4e0a0/initial] pass through /remote.php/dav/files/user2/
[Mon May 26 19:40:05.457348 2025] [rewrite:trace3] [pid 495075] mod_rewrite.c(504): [client 1.2.3.4:63194] 1.2.3.4 - - [my.domain.com/sid#71a9df914928][rid#71a9d8f4e0a0/initial] [perdir /var/www/my.domain.com/] add path info postfix: /var/www/my.domain.com/remote.php -> /var/www/my.domain.com/remote.php/dav/files/user2/

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'instanceid',
  'passwordsalt' => 'salt',
  'secret' => 'secret',
  'trusted_domains' =>
  array (
    0 => 'my.domain.com',
  ),
  'datadirectory' => '/mnt/md0/nc-data',
  'dbtype' => 'mysql',
  'version' => '31.0.5.1',
  'overwrite.cli.url' => 'https://my.domain.com',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'dbuser',
  'dbpassword' => 'dbpassword',
  'enable_previews' => false,
  'installed' => true,
  'default_phone_region' => 'us',
  'mail_from_address' => 'mailfromaddress',
  'mail_smtpmode' => 'smtp',
  'mail_sendmailmode' => 'smtp',
  'mail_domain' => 'outlook.com',
  'mail_smtpauth' => 1,
  'mail_smtphost' => 'smtp-mail.outlook.com',
  'mail_smtpport' => '587',
  'mail_smtpname' => 'username',
  'mail_smtppassword' => 'password',
  'maintenance_window_start' => 2,
  'theme' => '',
  'loglevel' => 1,
  'filesystem_check_changes' => '1',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => 'localhost',
    'port' => 6379,
    'timeout' => 0.0,
    'password' => '',
  ),
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'maintenance' => false,
  'forbidden_filename_basenames' =>
  array (
    0 => 'con',
    1 => 'prn',
    2 => 'aux',
    3 => 'nul',
    4 => 'com0',
    5 => 'com1',
    6 => 'com2',
    7 => 'com3',
    8 => 'com4',
    9 => 'com5',
    10 => 'com6',
    11 => 'com7',
    12 => 'com8',
    13 => 'com9',
    14 => 'com¹',
    15 => 'com²',
    16 => 'com³',
    17 => 'lpt0',
    18 => 'lpt1',
    19 => 'lpt2',
    20 => 'lpt3',
    21 => 'lpt4',
    22 => 'lpt5',
    23 => 'lpt6',
    24 => 'lpt7',
    25 => 'lpt8',
    26 => 'lpt9',
    27 => 'lpt¹',
    28 => 'lpt²',
    29 => 'lpt³',
  ),
  'forbidden_filename_characters' =>
  array (
    0 => '<',
    1 => '>',
    2 => ':',
    3 => '"',
    4 => '|',
    5 => '?',
    6 => '*',
    7 => '\\',
    8 => '/',
  ),
  'forbidden_filename_extensions' =>
  array (
    0 => ' ',
    1 => '.',
    2 => '.filepart',
    3 => '.part',
  ),
  'app_install_overwrite' =>
  array (
  ),
);

Apps

The output of occ app:list (if possible).
Enabled:

activity: 4.0.0
admin_audit: 1.21.0
app_api: 5.0.2
bruteforcesettings: 4.0.0
circles: 31.0.0
cloud_federation_api: 1.14.0
comments: 1.21.0
contactsinteraction: 1.12.0
dashboard: 7.11.0
dav: 1.33.0
federatedfilesharing: 1.21.0
federation: 1.21.0
files: 2.3.1
files_downloadlimit: 4.0.0
files_reminders: 1.4.0
files_sharing: 1.23.1
files_trashbin: 1.21.0
files_versions: 1.24.0
firstrunwizard: 4.0.0
groupfolders: 19.0.4
logreader: 4.0.0
lookup_server_connector: 1.19.0
nextcloud_announcements: 3.0.0
notifications: 4.0.0
oauth2: 1.19.1
password_policy: 3.0.0
photos: 4.0.0-dev.1
privacy: 3.0.0
profile: 1.0.0
provisioning_api: 1.21.0
related_resources: 2.0.0
serverinfo: 3.0.0
settings: 1.14.0
sharebymail: 1.21.0
support: 3.0.0
survey_client: 3.0.0
suspicious_login: 9.0.1
systemtags: 1.21.1
text: 5.0.0
theming: 2.6.1
twofactor_backupcodes: 1.20.0
updatenotification: 1.21.0
user_status: 1.11.0
viewer: 4.0.0
weather_status: 1.11.0
webhook_listeners: 1.2.0
workflowengine: 2.13.0
Disabled:
encryption: 2.19.0
files_external: 1.23.0
files_pdfviewer: 4.0.0 (installed 2.8.0)
recommendations: 4.0.0 (installed 2.0.0)
twofactor_nextcloud_notification: 5.0.0
twofactor_totp: 13.0.0-dev.0
user_ldap: 1.22.0

Tips for increasing the likelihood of a response

Use the preformatted text formatting option in the editor for all log entries and configuration output.
If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.