Support intro
Sorry to hear you’re facing problems. 
The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.
If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.
Getting help
In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.
Before clicking submit: Please check if your query is already addressed via the following resources:
- Official documentation (searchable and regularly updated)
- How to topics and FAQs
- Forum search
(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
33.0.5
- Operating system and version (e.g., Ubuntu 24.04):
Archlinux
- Web server and version (e.g, Apache 2.4.25):
2.4.67
- Reverse proxy and version _(e.g. nginx 1.27.2)
none
- PHP version (e.g, 8.3):
8.3.31
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
It just started
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Bare Metal
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
In Notes, I always size the note title so it displays without being cut-off in the space provided. This has always worked fine. Today when I view my notes, the title is ellipsized and the category is appended at the end of the title.
Appending the category makes the space available insufficient to display the title.
How do I get rid of the category display – it was never there before?
Steps to replicate it (hint: details matter!):
- Open nextcloud notes
- Look at the title with the category appended and both ellipsized and less than readable
- That’s it.
Log entries
None relevant, just the old bcmath already loaded issue somewhere in the daisy-chain of php configs:
{"reqId":"Jkm48RsLBhWynIUCzhob","level":3,"time":"2026-06-10T05:52:34+00:00","remoteAddr":"192.168.6.224","user":"david","app":"PHP","method":"GET","url":"/nextcloud/ocs/v2.php/apps/notifications/api/v2/notifications","scriptName":"/nextcloud/ocs/v2.php","message":"Module \"bcmath\" is already loaded at Unknown#0","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:151.0) Gecko/20100101 Firefox/151.0","version":"33.0.5.1","data":{"app":"PHP"}
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
None - bcmath provided above
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
This may be helpful, Firefox 151.0.1, at least there is a Notes error, though may not be relevant. This is the only error shown in console, the second message is a warning:
Content-Security-Policy: The page’s settings blocked the loading of a resource (media-src) at data: because it violates the following directive: “media-src 'self'” notes
Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. node.js:416:1
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
No errors:
[Sun Jun 07 00:48:54.764198 2026] [mpm_prefork:notice] [pid 414:tid 414] AH00163: Apache/2.4.67 (Unix) OpenSSL/3.6.2 PHP/8.3.31 configured -- resuming normal operations
[Sun Jun 07 00:48:54.764241 2026] [core:notice] [pid 414:tid 414] AH00094: Command line: '/usr/bin/httpd -D FOREGROUND'
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"logfile": "\/var\/log\/nextcloud\/nextcloud.log",
"default_locale": "en_US",
"default_phone_region": "US",
"knowledgebaseenabled": true,
"apps_paths": [
{
"path": "\/usr\/share\/webapps\/nextcloud\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/lib\/nextcloud\/apps",
"url": "\/wapps",
"writable": true
}
],
"trusted_domains": [
"localhost",
"2pi.mydomain.com",
"192.168.6.111"
],
"overwrite.cli.url": "https:\/\/2pi.mydomain.com\/nextcloud",
"htaccess.RewriteBase": "\/nextcloud",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.5.1",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"maintenance": false,
"maintenance_window_start": 6,
"memcache.local": "\\OC\\Memcache\\APCu",
"app_install_overwrite": [
"issuetemplate",
"holiday_calendars",
"calendar",
"contacts",
"groupfolders",
"files_rightclick"
],
"theme": "",
"loglevel": 2,
"filelocking.enabled": true
}
}
Apps
The output of occ app:list (if possible).
Not relevant
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
But thank you for your reply. I’m getting old, so the readability issue surrounds having the entire word to read to make up for less than perfect vision.