No settings for "Send email to new user"

Hi, I have problem to enable “Send email to new user”. There is no option in my user settings:


I use latest stable version 17.02 and I have upgraded from 15 with no issues. PHP version is 7.2.24 and Apache 2.4.29.

Feels like an settings that I need to have enabled, but how can I check this ?



Sorry, if this is a stupid question, but did you setup your email server in nextcloud’s settings or did something change there due to the update?

Or maybe I misunderstood your question.

An email is automatically sent to a new user if you enter his/her email address on creation.
If you want to resend it you can use the 3-dot menu to the right:

Yes, mail configuration is working and if I create a user with email the welcome mail is sent out. Problem is that I want to create user with no password and let Nextcloud sent a registration mail to user so he/she can set own password.

Hm, that’s strange. It’s what I’m doing here on 16 and 17 in everyday user management since quite a while without issues (except expired activation links).

On creating a new user I do set login ID, Displayname, E-Mail address, add the user to the necessary groups and do not touch the password field.
On our instances this sends out an E-Mail to the user with an activation link without a preset password and the users can set their password when following the link.
What happens on your instance?

Yes, I don´t touch the password field but when I click on Create User I got error with

“An error occured during the request. Unable to proceed.
Password needs to be at least 14 characters long”


Did you try to (experimentally) set the minimal password length under settings/security/password policy to “0”. Although this isn’t a problem on our 17.0.2 setup, you might want to give it a try.

Could you post the related nextcloud log entry here? Please make sure to remove potentially sensitive data.