No more access from Android for KeePassDX or Aegis after activating the pin

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • Nextcloud Hub 9 (30.0.10) by Hetzner
  • Operating system and version (e.g., Ubuntu 24.04):
    • Android 12
  • Web server and version (e.g, Apache 2.4.25):
    • mysql 10.11.13
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • replace me
  • PHP version (e.g, 8.3):
    • 8.3.20
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • One Week ago
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • replace me
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • replace me

Summary of the issue you are facing:

Hello everyone, I have already read a few posts on Github regarding upload problems, but I am unsure whether my problem also falls under this.

About a week ago I noticed that the app “Aegis” no longer uploads backups to Nextcloud. Normally I could select Nextcloud as the destination in the left-hand menu, but this is now missing.

Today it has removed my access to my KeePass database from Nextcloud. I can no longer select Nextcloud as a storage location via KeePassDX.

After an initial troubleshooting, my suspicion fell on the pin/biometric login of the Nextcloud app.

Is this intentional? I deactivated the pin within the nextcloud app, and now I have access from the apps directly to nextcloud again.

Thank you very much!

Nextcloud-Android Version 3.31.3

it’s not very clear what PIN you are talking about - I assume it’s about 2FA/MFA.. if yes, there are apps/protocols which don’t support the second factor and unable to login once you activate MFA. for such app you must create so called “app passwords” or “device passwords”. you can find the option in personal settings. use search this topics was discussed many times already.

mfa security totp