No "groupfolders" after upgrade to Nextcloud 20


I’ve been a Nextcloud user since version 16, and I am very happy with it.

I woke up this morning to read a notification that Nextcloud has been updated to version 20. All good but all the group folders completely disappeared from the “Files” app.

I ssh’ed into the server (Ubuntu Server 20.04.1 LTS) and checked the data path (/var/snap/nextcloud/common/nextcloud/data/__groupfolders) and the folders are there, renamed from ‘Music’, ‘Photos’, ‘Shared’ etc, into 1, 2, 3, etc. Also the files are intact.

Obviously, the sync with the local folders is not working, returning the error: “File or directory not found”.

I could move the group folders to the “Files” app and re-create all the sharing rules, but would be an easier way to fix the problem?

|Operating System: |Linux 5.4.0-52-generic x86_64|
|CPU: |Intel® Atom™ CPU D525 @ 1.80GHz (2 cores)|
|Memory: |3.84 GB|

Version: Nextcloud 20.0.1


I went into Apps and noticed the Group Folders app was automatically disabled by the upgrade. I just enabled it and everything went back to normal.

Hopefully this helps other users.


I followed your advice, updated, reactivated the app and now all folders are empty.

I had to reactivate the addon twice for it to work.

You’re a gentleman and a scholar. I was freaking out after upgrading today. :exploding_head: