NextCloudPi web GUI suddenly looks a mess

ℹ️ Support 📦 Appliances (Docker, Snappy, VM, NCP, AIO)
1

I hadn’t changed anything but from one day to the next all desktop web pages (e.g. https://nextcloudpi/index.php/apps/dashboard/ https://nextcloudpi/index.php/apps/maps/) seem to lose most graphics and formatting

activity
activity1228Ă—1236 78.1 KB

maps
maps847Ă—1099 29.9 KB

  • except for the NextCloudPi panel (https://nextcloudpi:4443/)
    panel
    panel1851Ă—1261 126 KB

    I cleared the browser cache, rebooted my Pi, tried a different browser - no change.
    On a mobile browser it looked okay, not that it ever looked quite right but it now looks better than desktop)
    The only error I can see in the log is this, which is meaningless to me:
    An unhandled exception has been thrown:
    RedisException: read error on connection to /var/run/redis/redis.sock:0 in /var/www/nextcloud/lib/private/RedisFactory.php:143
    Can anyone help a noob out?
2

Hello, I had the same problem. With me it occurred after the update to NC25. I fixed it by running the clear-op-cache tool. After that I cleared the browser cache.
The cause seems to be that the paths to the stylesheets and images are no longer correct.

2 Likes
3

Perfect! Thank you, I was really starting to despair of an answer. :+1::+1::+1::+1::+1:

4

HI,
sorry to reopen this old post… could you kindly explain the steps and commands to use the “clear-op-cache” tool?
Where can I find it?
I have the same problem.
Thank you

5

I found the tool in the NextcloudPi control panel… was that the real one?
however after using it I also restarted the system and cleaned the browser cache but unfortunately nothing changed…
any other ideas to solve the problem?
Thank you