NextcloudPi v1.52.4 HPB service down

Hello,

At my NC the HPB Service is down.

I have try a reboot, update and install the latest NC 27.xx with nc-init.

Now I get a message when I try to do a nc-update.

Have anyone a idea ?
Where I found this config?
What I have to look ?
Have I reinstall php ?

Regards

Is ncp-config or the webUI still reachable?
Can you please share the output of the logs “ncp-report” (as post or via pastebin or similar)

yes , its reachable. both

NextcloudPi version  v1.52.4
NextcloudPi image    NextcloudPi_04-19-23
OS                   Debian GNU/Linux 11. 5.10.0-24-amd64 (x86_64)
automount            no
USB devices          sdc
datadir               (doesn't exist)
rootfs usage         809G/1,8T
swapfile             /var/swap
dbdir                /var/lib/mysql
Nextcloud check      error
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        up
HPB service          down
Postfix service      up
Internet check       ok
Public IPv4          ***REMOVED SENSITIVE VALUE***
Public IPv6          ***REMOVED SENSITIVE VALUE***
Port 80              open
Port 443             open
IP                   ***REMOVED SENSITIVE VALUE***
Gateway              ***REMOVED SENSITIVE VALUE***
Interface            enp2s0
Certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         no
Uptime               1day
 
Nextcloud configuration
 
  'memcache.local' => '\OC\Memcache\Redis',
  'memcache.locking' => '\OC\Memcache\Redis',
  'redis' =>
  array (
    'host' => '/var/run/redis/redis.sock',
    'port' => 0,
    'timeout' => 0.0,
    'password' => 'S4G0LTvfUolWb3zzYWuu555uMYYe79/JyJR9BRin62E=',
  ),
);
An unhandled exception has been thrown:
Exception: Config file has leading content, please remove everything before "<?php" in config.php in /var/www/nextcloud/lib/private/Config.php:240
Stack trace:
#0 /var/www/nextcloud/lib/private/Config.php(71): OC\Config->readData()
#1 /var/www/nextcloud/lib/base.php(151): OC\Config->__construct()
#2 /var/www/nextcloud/lib/base.php(619): OC::initPaths()
#3 /var/www/nextcloud/lib/base.php(1180): OC::init()
#4 /var/www/nextcloud/console.php(48): require_once('...')
#5 /var/www/nextcloud/occ(11): require_once('...')
#6 {main}
HTTPd logs
 
[Mon Aug 14 18:20:58.372757 2023] [authz_host:error] [pid 363972] [client 192.168.178.74:53503] AH01753: access check of 'localhost' to /ncp-output.php failed, reason: unable to get the remote host name
[Mon Aug 14 18:20:58.402925 2023] [authz_host:error] [pid 473061] [client 192.168.178.74:53537] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Mon Aug 14 18:20:58.405668 2023] [authz_host:error] [pid 298428] [client 192.168.178.74:53539] AH01753: access check of 'localhost' to /img/toggle.svg failed, reason: unable to get the remote host name
[Mon Aug 14 18:20:58.408560 2023] [authz_host:error] [pid 298337] [client 192.168.178.74:53533] AH01753: access check of 'localhost' to /img/loading-small.gif failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/?app=dashboard
[Mon Aug 14 18:20:58.411418 2023] [authz_host:error] [pid 298333] [client 192.168.178.74:53538] AH01753: access check of 'localhost' to /img/files.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.420778 2023] [authz_host:error] [pid 298428] [client 192.168.178.74:53539] AH01753: access check of 'localhost' to /img/poweroff.svg failed, reason: unable to get the remote host name
[Mon Aug 14 18:20:58.421914 2023] [authz_host:error] [pid 298337] [client 192.168.178.74:53533] AH01753: access check of 'localhost' to /img/search.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.424481 2023] [authz_host:error] [pid 298333] [client 192.168.178.74:53538] AH01753: access check of 'localhost' to /img/nc-button.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.427624 2023] [authz_host:error] [pid 298337] [client 192.168.178.74:53533] AH01753: access check of 'localhost' to /img/dashboard.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.429780 2023] [authz_host:error] [pid 298428] [client 192.168.178.74:53539] AH01753: access check of 'localhost' to /img/defaults-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.432654 2023] [authz_host:error] [pid 298333] [client 192.168.178.74:53538] AH01753: access check of 'localhost' to /img/settings-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.434497 2023] [authz_host:error] [pid 298428] [client 192.168.178.74:53539] AH01753: access check of 'localhost' to /img/logs.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.436447 2023] [authz_host:error] [pid 298337] [client 192.168.178.74:53533] AH01753: access check of 'localhost' to /img/wizard.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.439521 2023] [authz_host:error] [pid 298428] [client 192.168.178.74:53539] AH01753: access check of 'localhost' to /img/info-white.svg failed, reason: unable to get the remote host name, referer: https://192.168.178.36:4443/css/ncp.css
[Mon Aug 14 18:20:58.442641 2023] [authz_host:error] [pid 298337] [client 192.168.178.74:53533] AH01753: access check of 'localhost' to /img/defaults.svg failed, reason: unable to get the remote host name
[Mon Aug 14 18:20:58.445209 2023] [authz_host:error] [pid 298428] [client 192.168.178.74:53539] AH01753: access check of 'localhost' to /img/reboot.svg failed, reason: unable to get the remote host name
[Mon Aug 14 18:20:58.457476 2023] [authz_host:error] [pid 298333] [client 192.168.178.74:53538] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Mon Aug 14 18:21:06.210503 2023] [authz_host:error] [pid 473061] [client 192.168.178.74:53537] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
[Mon Aug 14 18:21:06.289520 2023] [proxy_fcgi:error] [pid 473061] [client 192.168.178.74:53537] AH01071: Got error 'PHP message: PHP Warning:  Undefined variable $CONFIG in /var/www/ncp-web/backups.php on line 135PHP message: PHP Warning:  Trying to access array offset on value of type null in /var/www/ncp-web/backups.php on line 135'
[Mon Aug 14 18:21:06.300493 2023] [authz_host:error] [pid 473061] [client 192.168.178.74:53537] AH01753: access check of 'localhost' to /ncp-launcher.php failed, reason: unable to get the remote host name
 
Database logs
 
tail: '/var/log/mysql/*.log' kann nicht zum Lesen geöffnet werden: Datei oder Verzeichnis nicht gefunden
 

I think you Problem is not the HPB down.
The issue is that your datadir isnt found.

Do you have your data in an external drive? If so is it mounted correctly and working properly?

1 Like

I don’t need a datadir. I don’t use a external drive. It have work all the time with this status. Perfectly

Doesn’t matter if you use an external drive or not. the logs show the path to your drive/SD card. Unfortunately your logs say that the datadir(ection) isn’t available. This could mean your drive isn’t mounted correctly and/or lost it’s mount or your drive is failing.

In your case I would check with a second device if my HDD/ssd/sd-card is fine and in the ccli (fstab) if my mount point is correct

I use a Server with 4 HDDs with 8TB and a Raid 10 system. I have a running NC. But, last week I have made a Update with ncp-config. It happened that’s my Backup doesn’t restore and NC App delete my Data at my Client.

I speak German naturally

And here is my Data

That’s system default settings