[NextcloudPi] Upgrade to Bullseye failed, recovery leads to Internal server error

ℹ️ Support
1

Dear all,
I have a Rapsberry Pi 4 running with Nextcloud now flawlessly for over 2 years. Now it’s NexcloudPi v. 1.48.3. SSH and notification want me to upgrade to Bullseye since a few months. So I decided to take a risk and upgrade. First I made a DD-Image of my sdcard which contains all configs and system. My actual data is on an external drive.

So i typed in ‘sudo ncp-dist-upgrade’ which pretty soon lead to an error linked to missing components (gcc… it’s a known thing -.-) so I wanted to stop experiments and quit the upgrade. After rebooting the cloud did not come up. So I removed the SD-card and wrote back my DD-image which was only a few minutes old. And now it leads to an internal server error. As far as I understand because of wrong timestamps in the database?
I would be thankful if you could help me fix this. I’m lost and frustrated however ;-). I will append my report. Maybe someone can help me.

Thanks in advance

1 Like
3
NextCloudPi diagnostics 

NextCloudPi version  v1.48.3
NextCloudPi image    NextCloudPi_03-28-20
OS                   Raspbian GNU/Linux 10. 5.10.103-v7l+ (armv7l)
automount            yes
USB devices          sda
datadir              /media/SSD1/nextcloud/data
data in SD           no
data filesystem      btrfs
data disk usage      765G/932G
rootfs usage         3.4G/59G
swapfile             /var/swap
dbdir                /var/lib/mysql
Nextcloud check      error
HTTPD service        up
PHP service          up
MariaDB service      up
Redis service        down
HPB service          down
Postfix service      up
internet check       ok
port check 80        closed
port check 443       closed
IP                   ***REMOVED SENSITIVE VALUE***
gateway              ***REMOVED SENSITIVE VALUE***
interface            eth0
certificates         ***REMOVED SENSITIVE VALUE***
NAT loopback         yes
uptime               2days
4
Nextcloud configuration 

An unhandled exception has been thrown:
RedisException: No such file or directory in /var/www/nextcloud/lib/private/RedisFactory.php:132
Stack trace:
#0 /var/www/nextcloud/lib/private/RedisFactory.php(132): Redis->pconnect('/var/run/redis/...', 0, 0, '', 0, 0)
#1 /var/www/nextcloud/lib/private/RedisFactory.php(172): OC\RedisFactory->create()
#2 /var/www/nextcloud/lib/private/Memcache/Redis.php(46): OC\RedisFactory->getInstance()
#3 /var/www/nextcloud/lib/private/Memcache/Factory.php(120): OC\Memcache\Redis->__construct('d3b679bf6b8e4cf...', '')
#4 /var/www/nextcloud/lib/private/Server.php(1080): OC\Memcache\Factory->createLocking('lock')
#5 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}(Object(OC\Server))
#6 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#7 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet('OCP\\Lock\\ILocki...')
#8 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query('OCP\\Lock\\ILocki...', false)
#9 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query('OCP\\Lock\\ILocki...')
#10 /var/www/nextcloud/lib/private/Server.php(2040): OC\AppFramework\Utility\SimpleContainer->get('OCP\\Lock\\ILocki...')
#11 /var/www/nextcloud/lib/private/Files/View.php(118): OC\Server->getLockingProvider()
#12 /var/www/nextcloud/lib/private/Server.php(439): OC\Files\View->__construct()
#13 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(160): OC\Server->OC\{closure}(Object(OC\Server))
#14 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(Pimple\Container))
#15 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(127): Pimple\Container->offsetGet('OC\\Files\\Node\\H...')
#16 /var/www/nextcloud/lib/private/ServerContainer.php(136): OC\AppFramework\Utility\SimpleContainer->query('OC\\Files\\Node\\H...', false)
#17 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(56): OC\ServerContainer->query('OC\\Files\\Node\\H...')
#18 /var/www/nextcloud/lib/private/Server.php(1403): OC\AppFramework\Utility\SimpleContainer->get('OC\\Files\\Node\\H...')
#19 /var/www/nextcloud/lib/base.php(594): OC\Server->boot()
#20 /var/www/nextcloud/lib/base.php(1089): OC::init()
#21 /var/www/nextcloud/console.php(48): require_once('/var/www/nextcl...')
#22 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#23 {main}
5
HTTPd logs 

[Sun Jul 31 17:53:16.659041 2022] [authz_host:error] [pid 1317:tid 2764043264] [client 192.168.0.10:49495] AH01753: access check of 'localhost' to /img/favicon.png failed, reason: unable to get the remote host name
[Sun Jul 31 23:45:04.121516 2022] [log_config:warn] [pid 1316:tid 2703209472] (28)No space left on device: [client 112.141.13.67:60477] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Sun Jul 31 23:45:04.121883 2022] [log_config:warn] [pid 1316:tid 2703209472] (28)No space left on device: [client 112.141.13.67:60477] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Sun Jul 31 23:57:29.406995 2022] [log_config:warn] [pid 1317:tid 2608841728] (28)No space left on device: [client 2.57.122.98:49976] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 00:15:45.414429 2022] [log_config:warn] [pid 1316:tid 2636067840] (28)No space left on device: [client 185.7.214.104:59792] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 00:23:42.073908 2022] [log_config:warn] [pid 1316:tid 2678031360] (28)No space left on device: [client 185.196.220.70:40060] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 00:37:53.378627 2022] [log_config:warn] [pid 1316:tid 2619282432] (28)No space left on device: [client 185.7.214.104:53900] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 00:44:48.272588 2022] [log_config:warn] [pid 1317:tid 2726290432] (28)No space left on device: [client 190.74.195.146:3114] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 00:55:42.217836 2022] [log_config:warn] [pid 1317:tid 2701112320] (28)No space left on device: [client 196.2.8.120:40313] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:09:33.798822 2022] [log_config:warn] [pid 1316:tid 2728387584] (28)No space left on device: [client 107.182.129.137:34412] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log, referer: http://80.110.202.57:80/admin/login.asp
[Mon Aug 01 01:14:40.901987 2022] [log_config:warn] [pid 1317:tid 2709505024] (28)No space left on device: [client 111.118.40.97:41976] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:14:40.902355 2022] [log_config:warn] [pid 1317:tid 2709505024] (28)No space left on device: [client 111.118.40.97:41976] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:19:20.130668 2022] [log_config:warn] [pid 1317:tid 2592056320] (28)No space left on device: [client 44.229.15.209:59924] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:29:57.867773 2022] [log_config:warn] [pid 1316:tid 2602497024] (28)No space left on device: [client 185.7.214.104:38948] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:39:05.960731 2022] [log_config:warn] [pid 1316:tid 2686424064] (28)No space left on device: [client 88.89.150.81:33640] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:53:33.447535 2022] [log_config:warn] [pid 1316:tid 2728387584] (28)No space left on device: [client 46.43.82.36:57517] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:53:33.451353 2022] [log_config:warn] [pid 1316:tid 2543748096] (28)No space left on device: [client 46.43.82.36:57519] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:53:33.473948 2022] [log_config:warn] [pid 1316:tid 2568926208] (28)No space left on device: [client 46.43.82.36:57515] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:53:33.477184 2022] [log_config:warn] [pid 1316:tid 2560533504] (28)No space left on device: [client 46.43.82.36:57516] AH00646: Error writing to /var/log/apache2/other_vhosts_access.log
[Mon Aug 01 01:53:33.479907 2022] [log_config:warn] [pid 1316:tid 2736780288] (28)No spac
6
Nextcloud logs 

{"reqId":"tboag3RxfTQN4dToIzAa","level":3,"time":"2022-08-03T08:00:02+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"No such file or directory","userAgent":"--","version":"23.0.6.1","exception":{"Exception":"RedisException","Message":"No such file or directory","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":132,"function":"pconnect","class":"Redis","type":"->","args":["/var/run/redis/redis.sock",0,0,"",0,0]},{"file":"/var/www/nextcloud/lib/private/RedisFactory.php","line":172,"function":"create","class":"OC\\RedisFactory","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Memcache/Redis.php","line":46,"function":"getInstance","class":"OC\\RedisFactory","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Memcache/Factory.php","line":120,"function":"__construct","class":"OC\\Memcache\\Redis","type":"->","args":["d3b679bf6b8e4cfb5f6911caa6689e0b/lock",""]},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1080,"function":"createLocking","class":"OC\\Memcache\\Factory","type":"->","args":["lock"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->","args":["OCP\\Lock\\ILockingProvider"]},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCP\\Lock\\ILockingProvider",false]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OCP\\Lock\\ILockingProvider"]},{"file":"/var/www/nextcloud/lib/private/Server.php","line":2040,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OCP\\Lock\\ILockingProvider"]},{"file":"/var/www/nextcloud/lib/private/Files/View.php","line":118,"function":"getLockingProvider","class":"OC\\Server","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/Server.php","line":439,"function":"__construct","class":"OC\\Files\\View","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OC\\{closure}","class":"OC\\Server","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->","args":["OC\\Files\\Node\\HookConnector"]},{"file":"/var/www/nextcloud/lib/private/ServerContainer.php","line":136,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OC\\Files\\Node\\HookConnector",false]},{"file":"/var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":56,"function":"query","class":"OC\\ServerContainer","type":"->","args":["OC\\Files\\Node\\HookConnector"]},{"file":"/var/www/nextcloud/lib/private/Server.php","line":1403,"function":"get","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["OC\\Files\\Node\\HookConnector"]},{"file":"/var/www/nextcloud/lib/base.php","line":594,"function":"boot","class":"OC\\Server","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/base.php","line":1089,"function":"init","class":"OC","type":"::","args":[]},{"file":"/var/www/nextcloud/cron.php","line":43,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/RedisFactory.php","Line":132,"CustomMessage":"--"}}
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TBC
7

Were you able to solve your problem @sirjeffdaniels ?

I did also a bullseye upgrade and got the exact same error trace now.

1 Like
8

there was no solution - also strange nobody else in this forum experienced a problem like that. since my infrastructure is small and my data was still available, I did a complete new setup and reconfiguration of the nextcloud itself. aftwareds linking my data folder. additionally I was lucky to have the calendar synced to a caldav client.

9

you find any solition?

10

I updated back in php8.2 and had the next problem, my homepage show me the html source code…

11

there was no solution, brand new setup and importing data from fully synced clients.

1 Like
12

I have not solved the server “internal server error” but I have fixed it, it is a php 8.3 problem. The php8.3 update causes the error, you just have to downgrade to php8.2, if an html code appears, click on the key to the left of https in the browser and click on grant exception…

1 Like