# Nextcloudpi cant open ssh **URL:** \ **Category:** 📦 Appliances (Docker, Snappy, VM, NCP, AIO)\ **Tags:** ncp\ **Created:** [October 5, 2022, 2:53pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794 "2022-10-05T14:53:36Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Nyutiz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nyutiz/32/46324_2.png) [@Nyutiz](https://help.nextcloud.com/u/Nyutiz)\ **Post date:** [October 5, 2022, 2:53pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/1 "2022-10-05T14:53:36Z")
Hi today i installed nextcloudpi at all was working great until i try to open an ssh it asks me to change the password and when i change it putty closes and i can’t login anymore except by modifying via the nextcloud page ![image_2022-10-05_165258874](https://help.nextcloud.com/uploads/default/original/3X/5/d/5dd3b6562119ac2d8445b482dc40978d58488daa.png) ![image_2022-10-05_165326632](https://help.nextcloud.com/uploads/default/original/3X/6/0/60fbe173cf33c9d1eb622ecebb9979928eeaf1f9.png) ---
**Author:** ![yann1420](https://help.nextcloud.com/letter_avatar/yann1420/32/6_22734026db12803ebb3e059622ac3534.png) [@yann1420](https://help.nextcloud.com/u/yann1420)\ **Post date:** [October 5, 2022, 5:27pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/2 "2022-10-05T17:27:10Z")
same here! ---
**Author:** ![Nyutiz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nyutiz/32/46324_2.png) [@Nyutiz](https://help.nextcloud.com/u/Nyutiz)\ **Post date:** [October 7, 2022, 4:43pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/3 "2022-10-07T16:43:19Z")
try with docker ---
**Author:** ![REAPERSbattlecry](https://help.nextcloud.com/letter_avatar/reapersbattlecry/32/6_22734026db12803ebb3e059622ac3534.png) [@REAPERSbattlecry](https://help.nextcloud.com/u/REAPERSbattlecry)\ **Post date:** [October 7, 2022, 4:49pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/4 "2022-10-07T16:49:26Z")
Raspian OS doesn’t allow user pi for some things any more iirc… So check out if you are able to log in with a different user please. ---
**Author:** ![Nyutiz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nyutiz/32/46324_2.png) [@Nyutiz](https://help.nextcloud.com/u/Nyutiz)\ **Post date:** [October 7, 2022, 4:51pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/5 "2022-10-07T16:51:44Z")
but i can’t connect ssh so i can’t create another user ---
**Author:** ![REAPERSbattlecry](https://help.nextcloud.com/letter_avatar/reapersbattlecry/32/6_22734026db12803ebb3e059622ac3534.png) [@REAPERSbattlecry](https://help.nextcloud.com/u/REAPERSbattlecry)\ **Post date:** [October 7, 2022, 5:00pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/6 "2022-10-07T17:00:29Z")
So please post all necessary info for your issue. It doesn’t make sense to get one small piece of information after another. What kind of system do you use? RPI, VM, VPS? Do you have physical accessntonyour device? What image did you use and how did you get it on your machine? ---
**Author:** ![Nyutiz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nyutiz/32/46324_2.png) [@Nyutiz](https://help.nextcloud.com/u/Nyutiz)\ **Post date:** [October 7, 2022, 8:15pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/7 "2022-10-07T20:15:58Z")
rpi lite 32bit sd card 16go sandisk ethernet cable ---
**Author:** ![REAPERSbattlecry](https://help.nextcloud.com/letter_avatar/reapersbattlecry/32/6_22734026db12803ebb3e059622ac3534.png) [@REAPERSbattlecry](https://help.nextcloud.com/u/REAPERSbattlecry)\ **Post date:** [October 7, 2022, 9:29pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/8 "2022-10-07T21:29:04Z")
So you have physical access to the device. Connect it to a monitor and test / create another user and test ssh again. As well check if you followed all the reccmendations here: [How to enable SSH using ncp-config or ncp-web](https://help.nextcloud.com/t/how-to-enable-ssh-using-ncp-config-or-ncp-web/126317) ---
**Author:** ![Nyutiz](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nyutiz/32/46324_2.png) [@Nyutiz](https://help.nextcloud.com/u/Nyutiz)\ **Post date:** [October 8, 2022, 8:45pm UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/9 "2022-10-08T20:45:20Z")
same error with physical access ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 14, 2024, 11:20am UTC](https://help.nextcloud.com/t/nextcloudpi-cant-open-ssh/146794/10 "2024-12-14T11:20:25Z")