Nextcloud wont start after uppdate

hello i have a nextcloud for a while. but a not so long ago i uppdated my nextcloud. now i get this mesage in the logs

using keys found in /config/keys
Migrating legacy install (this can take a while) …)
Can’t start Nextcloud because the version of the data (
24.0.5.1) is more than one major version behind the docker image version (27.0.0.8) and upgrading more than one major version is not supported. Please run an image tagged for the major version 25 first.

i dont know what to do and how to do it.
do some of you know how i can fix this problem so i can get my server up and going.

1 Like

Hi - this error means that you can’t upgrade from v24.x to v27.x. you need to upgrade to v25 - than to v26 and then to v27.
To prevent this in the future always make sure to update your instance on a regular basis.

I have the same problem and followed the instructions and this now solved the problem.
Thanks!
I went from 25 to 27