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Nextcloud version: 24.0.3
Operating system and version: Ubuntu 20.04
Apache or nginx version: Nginx
PHP version: 7.4.3
Extensions
Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, sodium, cgi-fcgi, mysqlnd, PDO, xml, bcmath, bz2, calendar, ctype, curl, dom, mbstring, FFI, fileinfo, ftp, gd, gettext, gmp, iconv, imagick, intl, json, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, xmlreader, xmlwriter, xsl, zip, Zend OPcache
The issue you are facing:
So i have had this problem for ages now and i have tried everything i feel like to get this running better.
When i upload a video to my nextcloud and try to play it, it buffers and stutters so much, it’s completly unwatchable and it takes up to an hour sometimes to buffer a few minutes of video.
I can’t find any clear guidelines on why this is? Does Nextcloud buffer on the client side and not serverside? Can i make it so that it buffers on the server instead of downloading the video when the clients is watching “This is what i think it does”
Otherwise, what can i do? Machine is like a 8/12 CPU/Ram so it has plenty of resources and is no where close to topping of when playing the video.
Is this the first time you’ve seen this error? _(Y/N): Yes
Steps to replicate it:
- Upload a video.
- Start the video
- Watch it stutter and buffer to infinity and beyond
The output of your Nextcloud log in Admin > Logging:
Info updater \OC\Updater::resetLogLevel: Reset log level to Warning(2)
2022-08-11T13:21:35+0200
Info updater \OC\Updater::maintenanceDisabled: Turned off maintenance mode
2022-08-11T13:21:35+0200
Info updater \OC\Updater::updateEnd: Update successful
2022-08-11T13:21:35+0200
Info updater \OC\Updater::finishedCheckCodeIntegrity: Finished code integrity check
2022-08-11T13:21:35+0200
Info updater \OC\Updater::startCheckCodeIntegrity: Starting code integrity check...
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Add background job to set the lookup server share state for users
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Repair DAV shares
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Queue a one-time job to check for user uploaded certificates
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Add job to cleanup the bruteforce entries
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Remove old dashboard app config data
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Check encryption key format
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Keep legacy encryption enabled
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Reset generated avatar flag
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Clear access cache of projects
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::info: Repair info: No need to remove link shares.
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Remove potentially over exposing share links
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Add background job to cleanup login flow v2 tokens
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Cleanup invalid photocache files for carddav
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Queue a one-time job to cleanup old backups of the updater
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Add preview background cleanup job
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::step: Repair step: Clear every generated avatar on major updates
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::info: Repair info: JS cache cleared
2022-08-11T13:21:33+0200
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:33+0200
Info updater \OC\Repair::info: Repair info: SCSS cache cleared
2022-08-11T13:21:32+0200
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:32+0200
Debug scss_cacher SCSSCacher::resetCache Locking removed
2022-08-11T13:21:32+0200
Debug scss_cacher SCSSCacher::resetCache css cache cleared!
2022-08-11T13:21:32+0200
Debug scss_cacher SCSSCacher::resetCache Lock acquired
2022-08-11T13:21:30+0200
Debug scss_cacher SCSSCacher::resetCache
2022-08-11T13:21:30+0200
Info updater \OC\Repair::info: Repair info: Image cache cleared
2022-08-11T13:21:30+0200
Info no app in context Deprecated event type for \OC\Repair::info: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:30+0200
Info updater \OC\Repair::step: Repair step: Clear frontend caches
2022-08-11T13:21:30+0200
Info no app in context Deprecated event type for \OC\Repair::step: Symfony\Component\EventDispatcher\GenericEvent is used
2022-08-11T13:21:30+0200
Info updater \OC\Repair::step: Repair step: Add log rotate job
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
Not available right now.
The output of your Apache/nginx/system log in /var/log/____:
Doesn't have any information about video playback