# Nextcloud the server was unable to complete your request **URL:** \ **Category:** ℹ️ Support\ **Created:** [January 23, 2022, 1:08pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663 "2022-01-23T13:08:19Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Morta](https://help.nextcloud.com/letter_avatar/morta/32/5_5575768a8748004e209b776fc1b2916d.png) [@Morta](https://help.nextcloud.com/u/Morta)\ **Post date:** [January 23, 2022, 1:08pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/1 "2022-01-23T13:08:19Z")
Hi, I installed latest nextcloud on a ArchLinux with mariadb and I got this error: ![nextcloud](https://help.nextcloud.com/uploads/default/original/3X/5/d/5dc8334c549a49bd914ebf25b3729576a6967205.jpeg) the server was unable to complete your request The nextcloud.log looks [https://termbin.com/f9ar](https://termbin.com/f9ar) with jq [https://termbin.com/8rtp](https://termbin.com/8rtp) Nginx access log looks like this. No error log > 2a02:168:a774:0:74a7:21a8:ae44:48bb - - [23/Jan/2022:12:52:37 +0000] “GET /nextcloud HTTP/2.0” 500 2532 “-” “Mozilla/5.0 (X11; Linux x86\_64; rv:96.0) Gecko/20100101 Firefox/96.0” > 2a02:168:a774:0:74a7:21a8:ae44:48bb - - [23/Jan/2022:12:52:41 +0000] “GET / HTTP/2.0” 500 2532 “-” “Mozilla/5.0 (X11; Linux x86\_64; rv:96.0) Gecko/20100101 Firefox/96.0” What is wrong? Can’t only access localhost nextcloud? Or wrong php-fpm version ? Or wrong mariadb? ---
**Author:** ![j-ed](https://help.nextcloud.com/user_avatar/help.nextcloud.com/j-ed/32/7281_2.png) [@j-ed](https://help.nextcloud.com/u/j-ed)\ **Post date:** [January 23, 2022, 2:38pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/2 "2022-01-23T14:38:04Z")
> … denied to user ‘nextcloud’@‘localhost’ … Make sure that the given database user is allowed to manipulate the Nextcloud database tables. ---
**Author:** ![Morta](https://help.nextcloud.com/letter_avatar/morta/32/5_5575768a8748004e209b776fc1b2916d.png) [@Morta](https://help.nextcloud.com/u/Morta)\ **Post date:** [January 23, 2022, 4:07pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/3 "2022-01-23T16:07:32Z")
Ok. Thanks for answering. I‘m not very common with sql. So I did All privileges but seems not to work! What I have to do exactly? I have a user nexcloud and a table nexcloud. So how I can give nextcloud „superuser“ rights and also admin? Thanks for reply. ---
**Author:** ![Morta](https://help.nextcloud.com/letter_avatar/morta/32/5_5575768a8748004e209b776fc1b2916d.png) [@Morta](https://help.nextcloud.com/u/Morta)\ **Post date:** [January 23, 2022, 5:00pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/4 "2022-01-23T17:00:11Z")
I did > GRANT ALL PRIVILEGES ON _._ to ‘nextcloud’@‘localhost’ WITH GRANT OPTION; ```HOW +---------------------------------------------------------------------------------------------------------------------------------------------+ | Grants for nextcloud@localhost | +---------------------------------------------------------------------------------------------------------------------------------------------+ | GRANT ALL PRIVILEGES ON *.* TO `nextcloud`@`localhost` IDENTIFIED BY PASSWORD '*HASH' WITH GRANT OPTION | | GRANT ALL PRIVILEGES ON `nextcloud`.* TO `nextcloud`@`localhost` | +---------------------------------------------------------------------------------------------------------------------------------------------+ ``` but the user admin can’t find it in the the table nextcloud?! ---
**Author:** ![Morta](https://help.nextcloud.com/letter_avatar/morta/32/5_5575768a8748004e209b776fc1b2916d.png) [@Morta](https://help.nextcloud.com/u/Morta)\ **Post date:** [January 23, 2022, 6:05pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/5 "2022-01-23T18:05:47Z")
I fixed with ```auto chown -R http:http /etc/webapps/nextcloud/config chmod -R 750 /etc/webapps/nextcloud/config ``` Now I have the problem that the apps are not writeable ?! ![nextcloud2](https://help.nextcloud.com/uploads/default/original/3X/4/d/4d65f665d3c3148011cc6e3bccc5af0c0fc744e8.jpeg) I did ```auto chmod -R 0770 /usr/share/webapps/nextcloud/apps ``` but it didn’t fix it php-fpm have write access to the folder. How to fix it? ---
**Author:** ![j-ed](https://help.nextcloud.com/user_avatar/help.nextcloud.com/j-ed/32/7281_2.png) [@j-ed](https://help.nextcloud.com/u/j-ed)\ **Post date:** [January 25, 2022, 5:16pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/6 "2022-01-25T17:16:41Z")
You have to make sure that the “http” user has write accesss to that directory. Additionally you should check yor Nextcloud configuration, especially the setting of the apps\_paths parameter. ---
**Author:** ![Morta](https://help.nextcloud.com/letter_avatar/morta/32/5_5575768a8748004e209b776fc1b2916d.png) [@Morta](https://help.nextcloud.com/u/Morta)\ **Post date:** [January 25, 2022, 5:53pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/7 "2022-01-25T17:53:24Z")
I got it. Thanks for a support. A little bit anoying is that I have to redo that every time when ArchLinux push a upgrade but that is a OS problem ---
**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\ **Post date:** [September 23, 2024, 4:18pm UTC](https://help.nextcloud.com/t/nextcloud-the-server-was-unable-to-complete-your-request/131663/8 "2024-09-23T16:18:11Z")
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