Nextcloud Talk - failed to connect to https://sub.mydomain.org/publicipaddress

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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): 25.0.3
Operating system and version (eg, Ubuntu 20.04): AlmaLinux 8.7
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.37
PHP version (eg, 7.4): 7.4.30

The issue you are facing:
When attempting to use the Talk Android client internally on WLAN I get the message: “failed to connect to https://sub.mydomain.org/publicipaddress” (but, of course, it displays my actual public domain name and public IP address in the the client). I have no issues with Talk within the web browser on my LAN nor using the Android client external of my LAN. In other words, if I turn off my Wi-Fi on my phone and attempt to connect to https://sub.mydomain.org I can connect and login just fine. But when I turn on my Wi-Fi is when I get the connection failure. Weirdness.
I am self-hosting Nextcloud on a web server on my LAN. I have a separate server running Nginx Proxy Manager as a frontend pointing at my web server.

The NPM configuration:

Details Tab:
Domain Names: sub.domain.org
Scheme: http
Forward: web_serverlanip
Forward Port: 80

SSL Tab:
sub.domain.org certificate is selected. Force SSL and HSTS Enabled is also selected

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. While on WLAN, open Talk Android client and enter sub.mydomain.org
  2. While on WLAN, open Talk Android client and enter sub.mydomain.org

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'x',
  'passwordsalt' => 'x',
  'secret' => 'x',
  'trusted_domains' =>
  array (
    0 => 'serverlanip',
    1 => 'serverhostname',
    2 => 'serverfqdn',
    3 => 'sub.mydomain.org',
  ),
  'datadirectory' => '/path/to/data',
  'dbtype' => 'mysql',
  'version' => '25.0.4.1',
  'overwriteprotocol' => 'https',
  'overwrite.cli.url' => 'http://serverlanip',
  'dbname' => 'nextclouddb_name',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'nextclouddb_username',
  'dbpassword' => 'blahblah_Im_not_telling',
  'installed' => true,
  'updater.secret' => 'x',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

PASTE HERE

Any thoughts at all on the issue?

I’ve tried different configurations with no resolution. I even setup a STUN/TURN server and it didn’t solve the problem.

One thing that doesn’t really help is that the client is on Android that doesn’t produce any logs so it’s tough to troubleshoot the smartphone part.

So, is this a conundrum, or what? I still haven’t found a solution to this problem.