# Nextcloud talk error message

**URL:** <https://help.nextcloud.com/t/nextcloud-talk-error-message/156855>\
**Category:** ℹ️ Support\
**Created:** [March 1, 2023, 10:24am UTC](https://help.nextcloud.com/t/nextcloud-talk-error-message/156855 "2023-03-01T10:24:17Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![bb77](https://help.nextcloud.com/letter_avatar/bb77/32/6_22734026db12803ebb3e059622ac3534.png) [@bb77](https://help.nextcloud.com/u/bb77)\
**Post date:** [March 1, 2023, 10:44am UTC](https://help.nextcloud.com/t/nextcloud-talk-error-message/156855/2 "2023-03-01T10:44:12Z")

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Hi @Neimneim

Make sure MySQL 4-byte support is enabled in MySQL/MariaDB: [Enabling MySQL 4-byte support — Nextcloud latest Administration Manual latest documentation](https://docs.nextcloud.com/server/21/admin_manual/configuration_database/mysql_4byte_support.html)

If it still doesn’t work after that, maybe this thread is of any help: [[SOLVED] Syntax error or access violation: 1071 Specified key was too long; max key length is 767 bytes](https://help.nextcloud.com/t/solved-syntax-error-or-access-violation-1071-specified-key-was-too-long-max-key-length-is-767-bytes/34740/)

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_[View the full topic](https://help.nextcloud.com/t/nextcloud-talk-error-message/156855)._