Nextcloud slow upload speed (again)

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Nextcloud slow upload speed (again)

Hey there,

I am quiet new to Nextcloud and all that server administration stuff.
I installed Ubuntu 20.04.1 LTS, nginx/1.18.0 and Nextcloud.
I set everything up and it seems to work. So far so good.

I tried to copy some files to my nextcloud and noticed the speed is very slow. It is between 50kB/s and 100kB/s.

I did already search the forum and the internet but didn’t found a solution for my problem.

I already tried to disable http2 but this didn’t work.
Can anybody help me?

Best Regards
Bob

Nextcloud version: 20.0.4
Operating system and version: Ubuntu 20.04.1 LTS
Apache or nginx version : nginx/1.18.0
PHP version: PHP7.4

The issue you are facing:
I tryed to copy some files to my nextcloud and noticed the upload speed is very slow. Its is between 50kB/s and 100kB/s.

Is this the first time you’ve seen this error? (Y/N): Yes

Steps to replicate it:
Just upload a big file using the web interface.

The output of your Nextcloud log in Admin > Logging:

PASTE HERE

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'ocn2d4a3f6fo',
  'passwordsalt' => 'HxZp9T6/j7Gz5iQoinqLc9yJ/x0lDy',
  'secret' => 'g/8uanEcXXVreqQpZ9TA5/eUUa9gBGAt/54ThXI9vIU/izI9',
  'trusted_domains' =>
  array (
    0 => 'AddressForRemoteAccess',
    1 => 'LocalServerName',
  ),
  'datadirectory' => '/mnt/drive/nextCloud',
  'dbtype' => 'mysql',
  'version' => '20.0.4.0',
  'overwrite.cli.url' => 'https://AddressForRemoteAccess.de',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'dataBaseUser',
  'dbpassword' => 'password',
  'installed' => true,
);

The output of your Apache/nginx/system log in /var/log/____:
/var/log/nginx/nextcloud.error.log:

2021/01/18 18:49:10 [error] 751#751: *4758 recv() failed (104: Connection reset by peer) while r>
2021/01/18 18:49:10 [error] 751#751: *4909 recv() failed (104: Connection reset by peer) while r>
2

Provide your webserver/domain config files along with your php.ini.

3

her is my nginx config file - /etc/nginx/sites-enabeld:

#server {
#    listen 80;
#    listen [::]:80;
#    server_name AddressForRemoteAccess;
#    access_log  /var/log/nginx/nextcloud.access.log;
#    error_log   /var/log/nginx/nextcloud.error.log;
#    # enforce https
#    return 301 https://$server_name$request_uri;
#}
 
server {
    listen 443 ssl;
    listen [::]:443 ssl;
    access_log  /var/log/nginx/nextcloud.access.log;
    error_log   /var/log/nginx/nextcloud.error.log;
    server_name AddressForRemoteAccess LocalServerName;
 
    root /var/www/nextcloud;
 
    client_max_body_size 512M;
    fastcgi_buffers 64 4K;
 
    add_header Strict-Transport-Security "max-age=15768000; includeSubDomains; preload;";
 
    location = /.well-known/carddav {
      return 301 $scheme://$host/remote.php/dav;
    }
    location = /.well-known/caldav {
      return 301 $scheme://$host/remote.php/dav;
    }
     
   location / {
        rewrite ^ /index.php$uri;
    }
 
    location ~ ^/(?:build|tests|config|lib|3rdparty|templates|data)/ {
        return 404;
    }
    location ~ ^/(?:\.|autotest|occ|issue|indie|db_|console) {
        return 404;
    }
 
    location ~ ^/(?:index|remote|public|cron|core/ajax/update|status|ocs/v[12]|updater/.+|ocs-provider/.+)\.php(?:$|/) {
        fastcgi_split_path_info ^(.+\.php)(/.*)$;
        fastcgi_pass      unix:/var/run/php/php7.4-fpm.sock;
        include fastcgi_params;
        fastcgi_param SCRIPT_FILENAME $document_root$fastcgi_script_name;
        fastcgi_param PATH_INFO $fastcgi_path_info;
        fastcgi_intercept_errors on;
        fastcgi_request_buffering off;
        fastcgi_read_timeout 300;
    }
 
 
    location ~ \.css {
    add_header  Content-Type    text/css;
    }
 
    location ~ \.js {
    add_header  Content-Type    application/x-javascript;
    }
 
 
    location ~ ^/(?:updater|ocs-provider)(?:$|/) {
        try_files $uri $uri/ =404;
        index index.php;
    }
 
    location ~* \.(?:svg|gif|png|html|ttf|woff|ico|jpg|jpeg)$ {
        try_files $uri /index.php$uri$is_args$args;
        access_log off;
    }
 
    ssl_certificate /etc/letsencrypt/live/AddressForRemoteAccess/fullchain.pem; # managed by Certbot
    ssl_certificate_key /etc/letsencrypt/live/AddressForRemoteAccess/privkey.pem; # managed by Certbot
}

where do I find that php.ini?

4

I found the php.ini in /etc/php/7.4/fpm/php.ini
That file is more than 1000 lines long:
https://filebin.net/pm61zx8htnq8brd0/php.ini?t=0ava1wsi

5

I found some warnings in the Administrator settings:

  • I added php module imagick
  • Added some indices for the database
  • And I tried to configure PHP-Memory-Cache by adding / uncomment this in the php.ini

opcache.enable=1
opcache.interned_strings_buffer=8
opcache.max_accelerated_files=10000
opcache.memory_consumption=128
opcache.save_comments=1
opcache.revalidate_freq=1

This seems not to change the Warning. I sill got this:

grafik
grafik1228×153 7.08 KB

I found two php.ini:

  • /etc/php/7.4/cli/php.ini
  • /etc/php/7.4/fpm/php.ini

The file transfer speed is still the same: very slow

6

I just noticed that the upload speed is much higher for the first one or to seconds. It looks like it is between 3 and 4 MB/s.

Am I the only one having trouble with the upload speed?

7

Hello, I have the same problem, same version as you have. Testing uploading over GE cable from ubuntu laptop by dragging a file to Nextcloud web interface.

I found this, scrolling there you find a chunck size setting

8

Thxs for the hint but I deleted my nextcloud installation and did a complete reinstallation with nextcloudPi.
This did all the configuration and it is running quite good now (besides some php errors that keep poping up in the logs).

9

Ok, what kind of transfer speeds you get? This would be interesting generally, to know what to expect and this should be published by developers as a reference.

Transfer speeds upload / download eg from these to/from Nextcloud (direct connection without ISP in between)
a) from Linux, Windows, MAC client
b) from Linux, Windows, MAC file browser
c) drag’n’drop (and via upload/download file if it differs) from Linux, Windows, MAC browsers Firefox, Chrome, Edge

In my case a ~ 2Mbit/a c ~ 150-200 Bytes/second, not kilo, mega or giga, but Bytes… Rsync from from Linux laptop to Nextcloud folder gave 21,6 Mbit/s for 1,2G file and 24,7 Mbit/s for 10G file.

At the moment, this is not usable at all. Web interface is running fine and totally without errors, but transfer speeds are just useless.

10

I mainly using the web interface from a windows PC.
I get around 2 to 3 MB/s to my nextcloud and about 1MB/s from my nextcloud.

11

Ok, thanks. These numbers are just hopeless, very far from 80-100 Mbit/s.