I am running nextcloud community 32 with nextcloud windows agent 3.17
the problem is that the explorer is showing same folder again inside the folder . for example if i have a folder ‘A’ then another ‘A’ is showing within it.
however it doesnt show up on browser. what could be wrong. i tried reinstalling the agent.
drake
October 27, 2025, 7:36am
2
I am having the same issue.
When I create a folder, the same folder is created with the same name as sub folder to this one.
I just noticed this after updating the desktop client (version 4.0).
Does anyone have an idea what the issue could be?
Using the desktop version 4.0.0 on Windows 11.
Client sync with virtual files active.
Using NC Hub 25 (32.0.5)
BTW: This does not happen using the IOS client.
Thanks.
Joe
I experience exactly the same behaviour as described by drake.
Desktop V. 4.0.0 (Windows 11)
NC 31.08
This is a known issue caused by Desktop Client 4.0.0. The version has since been withdrawn from the update server. I recommend waiting for 4.0.1 (which is supposed to be released today ) or downgrading to the last working 3.x version . See for the bug repot:
opened 09:16PM - 21 Oct 25 UTC
4. to release
bug
Prio: high
os: Windows
feature: virtual filesystem
### ⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a **bug… **, not a question or a configuration issue.
- [x] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
In NC Client 4.0.0, in a fresh install, After proceeding with the the initial sync, if the user enters a folder, a subfolder with the same name as the parent folder is "created"
### Steps to reproduce
1. Install the desktop client V4.0.0 (it must be a fresh install)
2. connect an account
3. Start entering any folder structure. the issue will start to manifest
### Expected behavior
No subfolder should be created.
### Which files are affected by this bug
Folders only
### Operating system
Windows
### Which version of the operating system you are running.
Windows 11
### Package
Official Windows MSI
### Nextcloud Server version
31.0.8
### Nextcloud Desktop Client version
4.0.0
### Is this bug present after an update or on a fresh install?
Fresh desktop client install
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [x] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
```
### Additional info
_No response_
1 Like