Nextcloud only lists ten files and folders from s3 (wasabi) external storage

Nextcloud version: 17.0.0
Operating system and version: Ubuntu 18.04.3 LTS
Apache or nginx version: nginx/1.14.0
PHP version: 7.3.11

The issue you are facing:

I set up a new Nextcloud server and connected a Wasabi S3 bucket. The bucket works and the files and folders are visible, but it looks like Nextcloud only retrieves 10 files and folders on the root folder.

So when I navigate to my mount point in Nextcloud, for example, I see 9 folders and 1 file. If I go into a folder that has a bunch of subfolders, I can see 12 folders and 1 file.

The subfolders seem to be working fine. I can’t figure out why the Nextcloud isn’t pulling in all of its subfolders.

The storage is not encrypted.

I can see all the folders and files on Wasabi’s website, as well as other tools.

I took a look at the network request in the devtools. It returns 11 objects, one for the root folder, and 10 for its files and subfolders. I don’t see any properties or settings that seem to be relevant.

Is this the first time you’ve seen this error? (Y/N): It’s a new server and I’m new here. So, yes, I guess.

Steps to replicate it: I’m not really sure. The setup is detailed above.

The output of your Nextcloud log in Admin > Logging:
I’m skipping log entries that don’t seem to be relevant.

[PHP] Error: fclose(): supplied resource is not a valid stream resource at /home/cloususer/

PUT /remote.php/webdav/main/<subfolder>/<long-html-encoded-file-name>.pdf
from <my-ip> by <user1> at 2019-11-04T18:04:20+00:00

There’s another error just like it. These are the only two errors related to storage that occurred after I managed to connect the bucket. The only other errors are login errors from a few failed attempts by another user.

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

$CONFIG = array (
  'instanceid' => '<snip>',
  'passwordsalt' => '<snip>',
  'secret' => '<snip>',
  'trusted_domains' =>
  array (
    0 => '<my-domain>',
  'datadirectory' => '/home/clouduser/<my-domain>/public/data',
  'dbtype' => 'mysql',
  'version' => '',
  'overwrite.cli.url' => 'https://<my-domain>',
  'dbname' => '<db-name>',
  'dbhost' => '<server-host>:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '<db-user>',
  'dbpassword' => '<db-password>',
  'installed' => true,
  'maintenance' => false,

The output of your Apache/nginx/system log in /var/log/____:

// file: <my-domain>-error.log
2019/11/06 20:16:39 [error] 1217#1217: *39366 access forbidden by rule, client: <my-ip>, server: <my-domain>, request: "PROPFIND /.well-known/caldav HTTP/2.0", host: "<my-domain>"
2019/11/06 20:16:39 [error] 1217#1217: *39366 access forbidden by rule, client: <my-ip>, server: <my-domain>, request: "PROPFIND /.well-known/carddav HTTP/2.0", host: "<my-domain>"
2019/11/06 20:16:39 [error] 1217#1217: *39366 access forbidden by rule, client: <my-ip>, server: <my-domain>, request: "GET /data/.ocdata?t=1573067799269 HTTP/2.0", host: "<my-domain>"

// file: error.log
2019/11/06 09:21:01 [crit] 1217#1217: *37975 SSL_do_handshake() failed (SSL: error:1420918C:SSL routines:tls_early_post_process_client_hello:version too low) while SSL handshaking, client: <some-ip>, server:

Is it possible that you have to rescan the files to add them to Nextcloud?
On Ubuntu: sudo -u www-data php occ files:scan --all

If you place the files on server with ftp, then They are not added to Nextcloud automatically.

Thanks for your help!

I was about to start the rescan when I noticed that the cronjob hasn’t been running. Assuming these scans typically happen in the background, I figure that might be the cause.

The cronjob is reporting this error:

Could not open input file: /home/<user>/<domain>/cron.php

The funny thing is that I’m actually executing cron.php with this command:

php -f /home/<user>/<domain>/public/cron.php

Note the public directory missing in the error message. This is the correct directory.

Is this a setting that needs to be fixed somewhere or a bug in cron.php? I can’t see any relevant setting in config.php

seems like you quite a bit. Is it possible to provide a solution to this problem?

Wasabi is linked with NextCloud -> All folders are viewable in nextcloud.
I upload data in nextcloud and it is visible. I upload data in Wasabi , it does not show in next cloud.

The wasabi folders that are visible in nextcloud have subfolders in them and the subfolders are not visible in next cloud. Guide me with this fix if possible?