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Cannot download large files or folders onto desktop client.
But downloads from web interface works fine
Nextcloud version (eg, 20.0.5): replace me
Operating system and version (eg, Ubuntu 20.04): Synology DSM 6 and Windows 10
Apache or nginx version (eg, Apache 2.4.25): Unsure
PHP version (eg, 7.4): Unsure
The issue you are facing:
Cannot download folders larger than roughly 2 GB to my desktop client, but I can download them just fine over the web client
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Install docker image of nextcloud wth maria-db as database. Run the image
- Have a large folder of stuff on the nextcloud folder on the Synology
- Attempting to sync Nextcloud on desktop gives an error that cuts off, so I’m not sure how to fix it (It neer actually downloads that file, but it appears in and is downloadable from the online web interface)
The output of your Nextcloud log in Admin > Logging:
I'm not sure where this is
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'memcache.local' => '\\OC\\Memcache\\APCu',
'datadirectory' => '/data',
'instanceid' =>
'passwordsalt' =>
'secret' =>
'trusted_domains' =>
array (
0 => '000.000.000.000:port',
1 => 'my.example.domain'
),
'dbtype' => 'mysql',
'version' => '20.0.3.2',
'overwrite.cli.url' =>
'dbname' => 'nextcloud_db',
'dbhost' => '
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' =>
'dbpassword' =>
'installed' => true,
);
The output of your Apache/nginx/system log in /var/log/____:
Would this be in a docker container version of nextcloud?