Support intro
Sorry to hear you’re facing problems. 
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Getting help
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Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. 
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 34.0.1.2
- Operating system and version (e.g., Ubuntu 24.04):
- Ubuntu 24.04.4 LTS (VM on Azure)
- Web server and version (e.g, Apache 2.4.25):
- Apache/2.4.58
- PHP version (e.g, 8.3):
- PHP 8.3.6
- Is this the first time you’ve seen this error? (Yes / No):
No
- When did this problem seem to first start?
Server restart
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
Hi,
I’ve been trying to get Nextcloud working on Azure (I know Azure, one less learning curve)
However the /mnt folder in Linux is pointing at Azure’s temp disk, which it resets when when the server is restarted after a delay.
I’ve set an additional disk as nextCloud’s data disk using the menu script, but it’s sill expecting .ncdata in /mnt
the nextcloud_install_production.sh has locked down the nextccloud folder and therefore the config files to move it
Steps to replicate it (hint: details matter!):
Deploy server to azure with data disk
sudo wget https://raw.githubusercontent.com/nextcloud/vm/main/nextcloud_install_production.sh
sudo bash nextcloud_install_production.sh
sudo bash /var/scripts/menu.sh
Specify the data disk for Nextcloud data
Shutdown server for the night
Start server in morning
Browse to web interface
get:
Error
-
Your data directory is invalid.
Ensure there is a file called “.ncdata” in the root of the data directory. It should have the content: “# Nextcloud data directory”
-
Cannot create “data” directory.
This can usually be fixed by giving the web server write access to the root directory. See Documentation Redirect
Any ideas?
Thanks