# NextCloud Notes Android App doesn't successfully synchronise with server

**URL:** <https://help.nextcloud.com/t/nextcloud-notes-android-app-doesnt-successfully-synchronise-with-server/250078>\
**Category:** ℹ️ Support\
**Tags:** nc34, update\_problems, android, notes-app\
**Created:** [September 26, 2026, 8:04am UTC](https://help.nextcloud.com/t/nextcloud-notes-android-app-doesnt-successfully-synchronise-with-server/250078 "2026-09-26T08:04:17Z")\
**Posts on this page:** 1\
**Showing post:** 19

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**Author:** ![NextCees](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nextcees/32/37795_2.png) [@NextCees](https://help.nextcloud.com/u/NextCees)\
**Post date:** [September 30, 2026, 11:16am UTC](https://help.nextcloud.com/t/nextcloud-notes-android-app-doesnt-successfully-synchronise-with-server/250078/19 "2026-09-30T11:16:52Z")

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Login through a browser. Go to the files section. There is a sub-directory called “Notes”. Go into this directory and you might see a locking sign on the line of the files you are having issues with. I you right click on the file you will see the option to unlock it.

Succes!

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_[View the full topic](https://help.nextcloud.com/t/nextcloud-notes-android-app-doesnt-successfully-synchronise-with-server/250078)._