Nextcloud no login fields in IOS version

Hi all

I’m having an issue with Nextcloud Hub 10 (version 31.0.3).
Currently, Nextcloud is installed in a DMZ environment with a reverse proxy (Apache-Nginx).
From Windows PCs and Android smartphones, I can access both the web UI and the app without problems.
However, on iOS devices (iPad, Mac, iPhone), I only reach the login screen background, without any username or password fields — just the background image.
Has anyone experienced this?
Any ideas on how to fix it?
Thanks in advance
Vincenzo

I suppose the issue is related with your network. From where do you access? If it is in the DMZ you probably can connect from the inside and from the outside of your network, do you have problem with both ways?

To access Nextcloud, in both cases, you use the same hostname, and locally is it a different IP (local ip)?

Do you use ipv6?

Which iOS version are you using? 15.x ?

Hi
from outside.
The fact is that with the windows PC, the wui is working fine in both inside and outside (with public IP). But from IPAD not…
No IPV6.
thanks
Vincenzo

Hi
Ipad air 2
IOS 15.8.4
thanks
Vincenzo

Is this just using the Nextcloud app, or do you have the same problem when logging in through your browser?

Also when logging through wui

I have this exact problem.

On windows and android system is working, but on ipad with all browsers and app not working.

Missing login form.

App throughs a warning:

Yhdistä tiliisi

Please log in before granting Mozilla/5.0 (iOS) Nextcloud-iOS/6.6.1 access to your Pilvi account.

Turvallisuusvaroitus

Jos et ole asentamassa uutta laitetta tai sovellusta, joku yrittää huijata sinut antamaan käyttöoikeudet tietoihisi. Tässä tapauksessa älä jatka, ota yhteys järjestelmänvalvojaan.

Vaihtoehtoinen kirjautuminen käyttäen sovellussalasanaa

alternative login link does not work, domain removed by me in this message.

app upgraded, nc latest stable.

For cloud.nextcloud.com, do you see the login fields?

Hi

No… only the background image.

Ok, it is not just your device:

It should be in the next minor release (in mid-May)…

hi
just to be clear… there are no fields (username and password) and no Login button. Only pure background (moon surface?)
thanks

Does match this bug report very well, no?

hmm… It seems so… Before trying to downgrade, I will stay with the actual version for then next 10 days… and apply for the new minor. Otherwise I will downgrade.

Mostly, you can try to apply patches manually and check if it is working. In this case, there are a lot of changes, and you could perhaps ask if that isolated patch could work.

How to apply patches manually: Patching Nextcloud — Nextcloud latest Administration Manual latest documentation

interesting… let’s me evaluate it…

Frontend patching is not recommended, and annoying at best… I would suggest to wait a bit, new RCs are around the corner

OK… thanks for the suggestion… will wait for the new RCs. I’m not 100% blocked as I can use the WUI from PC and from Android :slight_smile:

just for your info:
i upgraded my NC installation with the new RC, added "proxy_hide_header Upgrade;” in the nginx conf file… and now it works!

thanks for the info
vincenzo