So I wanted to use https://nd.nl.tab.digital/, but I just get an error:
Internal server error
The server could not complete the request.
If this occurs again, please send the following technical details to your server administrator.
Further details can be found in the server log.
Technical details
Remote address: (My IP)
Request identifier: wOETS8C4TpVdq2xrEajN
(I have multiple files saved on there, and I would like not to lose everything.)
Iāve got the same problem. From a Unix (Ubuntu 18.04) system I canāt login to my account any more. From a Windows 10 system I can access NextCloud, but Iām missing data - one folder and several subfolders are gone - hopefully not permanently lost.
I think this is the wrong place for your request. I would recommend to contact the hosting provider and ask him to fix the problem for you. See, e.g.
nc.nl.tab.digital is working.
So wellā¦ it IS a problem of tab.digitalā¦ and thus anyone here can help you. You need to get in touch with tab.digitalā¦ like @j-ed said.
Just want to report that Tab Digital seems to be having problems and they are not responding to chat messages on their website.
This morning I was getting errors synching my contacts - 505 I think.
At the same time I was not able to get any updated info via the nextcloud app on my android either.
I tried to message them via chat on the website - not response. Those issue resolved but still no response.
Now I am unable to log in to my account via the desktop web browser. My Username and PW combo is not being recognized.
Tried to reach out via chat on website - still no joy.
nc.nl.tab.digital does not sync my files, message: āUpdate in process.ā for the 2nd day today
I think it is at tab.digital normal that a upgrade needs a lot of days.
Not a really good service.
I get the same āUpdate in process.ā
Email us at: support@tab.digital
Call us: +371 66117130
Or write to us at:
SIA Network Operations Center
Braslas iela 22, Riga, LV1084How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissionerās Office.
SIA Network Operations Center
Braslas iela 22, Riga, LV1084
Tel: +371 66117130
E-mail: support@tab.digital
Only trust your self-hosted nextcloud instance, or a larger German company.
In my case, tab.digital is for test or play, not for work.
We donāt offer a free account, but only for 10 ā¬ / year with very good support and a fast cloud.
JABA e.K.
Hinter den Tannen 3a
21509 Glinde+49 (0) 40 94796268 (kein Support)
+49 (0) 40 94796269
info@jaba.hostingVertretungsberechtigt
A one man show?
My recommendation nextcloud.com, ionos.com, hetzner.com, if I am dependent.
@nc-kay
nextcloud.com does not sell nextcloud hosting. nextcloud.com sells nextcloud support.
Another nextcloud hoster is Nextcloud Hosting | Gratis mit 1GB starten | hosting.de
Why you think we are a āone manā show?
No, we are not as big as IONOS and Hetzner, but with us you get quality and excellent support.
Google us and you will find some reviews about us. We have been on the market since 2015 and offer Nextcloud much earlier than the above hosters.
And please donāt forget, you get what you pay for!
Hetzner does not create or offer a backup. The price is hot, but is your data worth the price when itās all gone?
I donāt have really good experiences with free providers either. I started NC with The Good Cloud too see how that works and if I should get a subscription. Had nothing but technical issues and support wasnāt possible for free users. Then switched to Tab Digital, worked great until a few months back. Had these server errors on a regular basis only for a short duration and it was working again for weeks on end. Was thinking about getting a subscription and now itās down for days. Guess I have to look for yet another provider, preferably with Dutch servers.
In defense of tab.digital - AFAIK they move you and your data to a separate server for their paid subscription.
Iāve had no issues with my ~2 euro a month 32 gb subscription. Iāve even been able to use NextCloud Talk with friends for video conferencing in north america with workable latency.
Iāve also had them reply to issues within a day or two through a support ticket.
I think they get so many free accounts that they ignore them, and hope that people upgrade to get support. Theyāre probably going about it in a bad way because by not responding to their free clients people are getting frustrated and leaving because they think itās an example of their poor service, rather than encouraging people to pay for service.
They should make it explicit when you sign up that their free version will result in 0 customer support and theyāll treat you like dirt. In my experience their paid service has been quite good - stability and support wise.
I would suggest that at 2 euros (which is what, a small breakfast?) you could try the paid support, see if itās to your liking (responsiveness and solution-finding wise). If not, just cancel and youāre out 2 euros. Iāve heard intermittent fasting is good for you (if you have to skip a breakfast to recoup the cost). 
Thnx for your comment. Iāve decided to purchase a subscription and see how that goes. But now I have a question if I can do that with my free account. It looks like I have to create a new account because when I tried to login at https://cp.tab.digital it didnāt recognize my credentials. Is it correct that I have to delete my free account first and then create a new one while ordering the subscription? I couldnāt find any information about the procedure on their site. Thank you!
Normally you only create a nextcloud account at https://nc.nl.tab.digital or https://nd.nl.tab.digital . Perhaps test this sites for login. Also re-read your e-mails.
So I figured it out and had to create a new account when ordering the subscription. That was all good. However, after I logged out and later tried to relogin the website I was welcomed with a āLogin Details Incorrect. Please try againā message. The account I just created on https://cp.tab.digital. The password was auto generated and saved in my pw manager so Iām 100% sure I used the right one. Strange thing also is that I havenāt received any emails from them after creating the account. I did however received emails with the free account last year. Even though my login credentials were correct I tried the password reset option. Again, no email received. Also nothing in the spam folder. Itās like my account completely vanished or something. I issued a support ticket and explained the issue. Gonna wait for a response and otherwise ask for a refund. Good first impression with their paid serviceā¦ not.
Yeah dunno. When I used their free version I signed up for a new account and considering it was a different URL I figured it was a different server so I just copy and pasted all my data over into the new Nextcloud on my desktop.
I imagine this would be more problematic if you were using features like Deck and RSS, etc.
I believe there is a way for them to transfer all of your data from one server to another using the federated system.
If they didnāt provide you with support from your email on your paid account then theyāre not worth your business.
Wouldnāt mind hearing back from you to see if theyāve resolved it so others reading this thread in the future know if theyāre good support with paid plans or not. For me theyāve been fine but itās better to have multiple reviews.
Thnx for your comment. They never replied to my ticket. I openened a case in Paypal and explained my issue. The quickly replied thereā¦ asking me to create a ticket about my issue (what?) I referred to the ticket I already createdā¦ no reply. Then asked for a refund because I donāt have a good feeling about them. A few days later I suddenly received an email from themā¦ a message that my payment was due and the service was deactivated. The Paypal transaction was 100% successful, I wouldnāt have an open case if it wasnāt. Then I escalated the case to Paypal and they refunded me in a day. God bless Paypal. Tab Digital might work fine for others but donāt expect any decent support if you have any issues. Case closed.
