Nextcloud keeps making files read only and hidden

ℹ️ Support
1

The last few weeks, every time I created a file or folder. It makes the file/folder and every top folder hidden and read-only

Does anyone else have this error?

1 Like
2

Please post more details and screenshots.

4

Server configuration detail

Operating system: Linux 4.19.0-16-amd64 #1 SMP Debian 4.19.181-1 (2021-03-19) x86_64

Webserver: Apache/2.4.38 (Debian) (apache2handler)

Database: mysql 10.3.29

PHP version: 7.3.29-1~deb10u1

Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, sodium, session, standard, apache2handler, mysqlnd, PDO, xml, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, json, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, Zend OPcache

Nextcloud version: 21.0.4 - 21.0.4.1

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from: unknown

Signing status

Array ( )

List of activated apps 
Enabled:
 - accessibility: 1.7.0
 - activity: 2.14.3
 - admin_audit: 1.11.0
 - breezedark: 21.0.10
 - bruteforcesettings: 2.2.0
 - cloud_federation_api: 1.4.0
 - comments: 1.11.0
 - contactsinteraction: 1.2.0
 - dashboard: 7.1.0
 - dav: 1.17.1
 - external: 3.8.2
 - federatedfilesharing: 1.11.0
 - federation: 1.11.0
 - files: 1.16.0
 - files_external: 1.12.0
 - files_pdfviewer: 2.1.0
 - files_rightclick: 1.0.0
 - files_sharing: 1.13.1
 - files_trackdownloads: 1.10.0
 - files_trashbin: 1.11.0
 - files_versions: 1.14.0
 - files_videoplayer: 1.10.0
 - firstrunwizard: 2.10.0
 - guests: 2.0.2
 - logreader: 2.6.0
 - lookup_server_connector: 1.9.0
 - nextcloud_announcements: 1.10.0
 - notifications: 2.9.0
 - oauth2: 1.9.0
 - password_policy: 1.11.0
 - photos: 1.3.0
 - privacy: 1.5.0
 - provisioning_api: 1.11.0
 - quota_warning: 1.11.0
 - recommendations: 1.0.0
 - serverinfo: 1.11.0
 - settings: 1.3.0
 - sharebymail: 1.11.0
 - support: 1.4.0
 - survey_client: 1.9.0
 - systemtags: 1.11.0
 - text: 3.2.0
 - theming: 1.12.0
 - twofactor_backupcodes: 1.10.0
 - unsplash: 1.2.3
 - updatenotification: 1.11.0
 - user_status: 1.1.1
 - viewer: 1.5.0
 - weather_status: 1.1.0
 - workflowengine: 2.3.0
Disabled:
 - encryption
 - files_downloadactivity
 - user_ldap
Configuration (config/config.php) 
{
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "***REMOVED SENSITIVE VALUE***"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "mysql",
    "version": "21.0.4.1",
    "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
    "dbname": "***REMOVED SENSITIVE VALUE***",
    "dbhost": "***REMOVED SENSITIVE VALUE***",
    "dbport": "",
    "dbtableprefix": "oc_",
    "dbuser": "***REMOVED SENSITIVE VALUE***",
    "dbpassword": "***REMOVED SENSITIVE VALUE***",
    "installed": true,
    "mail_smtpmode": "smtp",
    "mail_smtpsecure": "tls",
    "mail_sendmailmode": "smtp",
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpport": "587",
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauth": 1,
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "maintenance": false,
    "theme": "",
    "loglevel": 2,
    "encryption.legacy_format_support": true,
    "encryption.key_storage_migrated": false,
    "updater.secret": "***REMOVED SENSITIVE VALUE***"
}

External storages: yes

External storage configuration 
No mounts configured

Encryption: no

User-backends:

  • OCA\Guests\UserBackend
  • OC\User\Database

Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36

1 Like
5

I’ve also had this problem that started 2021-12-08, after some looking around I found that there is an issue between the Nextcloud Windows client and my anti-virus software Bitdefender. Any/All of my files and folders have the attributes of Hidden and Read-Only assigned to them automatically. When I change these back to non-hidden / not read-only, and then create/edit a file/folder they revert back to hidden and read-only.

Below is the only error I can find, while creating a folder called “T2”, and this in the Nextcloud logs:

11:00:56||T2|8|1|1639134054||0|00200794ochzil1yvz60|4|Unknown error|201|0|0|6a99465d-4f43-4765-bf59-d67697a5c0c5|
#=#=#=# Syncrun finished 2021-12-10T11:00:57Z (last step: 81 msec, total: 146 msec)
#=#=#=# Syncrun started 2021-12-10T11:01:02Z

I’m using Desktop Client v.3.3.6… The anti-virus app is not reporting any problems to me on the screen, nor in any logs I can find (including the Event Viewer).