Nextcloud installation process crashed when trying to access https://nextcloud/index.php/core/apps/recommended

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version - latest
Operating System Rocky Linux 8
php version 7.4
apache version httpd-2.4.37-51.module+el8.7.0+1059+126e9251.x86_64

The issue you are facing:

I am trying a fresh nextcloud install.
When running the install procedure, and after entering username and password for admin database user, the process comes back with an error:
Link: https://nextcloud/index.php/core/apps/recommended
We can’t connect to the server at nextcloud. Did you mean to go to

I ran this process 5 times over a time span of ~5 hours.
Process stops here.

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

  1. Run install script

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____:



Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.


Thanks for helping.