Nextcloud Files for MAC installation problems

📱 Desktop & mobile clients 💻 Desktop
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1
The Basics
  • Nextcloud Server version (e.g., 29.x.x): 
    • 31.0.8.2
  • Operating system and version (e.g., Ubuntu 24.04):
    • MAC26.0
  • Web server and version (e.g, Apache 2.4.25):
    • not relavant
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • replace me
  • PHP version (e.g, 8.3):
    • replace me
  • Is this the first time you’ve seen this error? (Yes / No):
    • no
  • When did this problem seem to first start?
    • replace me
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • replace me
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • replace me

Summary of the issue you are facing:

Has anyone had installation and file sync issues with Nextcloud Virtual file system on the MAC. We are running a self hosted version of nextcloud and have had issues where the application on the mac cannot connect to the server. When it does file sync does not work. In many cases the files seen on the server do not populate. Files modified on the MAC override files changed on the server web interface. Locking does not work. Also, I now upgraded to 4.0 and it wont even run.

Is this thing stable, does it work at all or do you suggest dumping attempting to sync the virtual file system to a MAC.

Ready to dump nextcloud all togeather. I have never seen so many problems with an app as I do with this VFS MAC application.

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

PASTE HERE

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
2

Does it work for other clients (other OS, mobile clients)? And if you use without VFS? And on the browser of the mac it works I suppose.

Is there a 4.0 version of the desktop client?

For few more pointers for debugging,

3

There was a 4.0 version temporarily available on the download site but it has been retracted so I am only assuming that Nextcloud is aware of the issues in the new version.

I have been testing with a support person from Nextcloud and it has issues for sync’d folders also. There are numerous lock issues when testing against a cloud instance also. It really needs work.

4

Is there a github issue? This way, everybody could follow up on this topic.

5

Not sure yet. Currently I am working with Nextcloud support to identify if this is related to our hosted environment or if there are real issues. This was just an attempt to determine if others are seeing issues with this client and its considered stable.