Hello, For some time now, I’ve been getting an error message (see attached images) stating that some images – in this case, one image – cannot be synchronised. Originally, a colon had found its way into the file name. I was able to successfully rename other files containing the colon. However, I deleted the file in question before renaming it, but for some reason Nextcloud hasn’t forgotten about it. Uploading a file with the incorrect filename and attempting to rename it was also unsuccessful. How can I get rid of this error message? The rest of the synchronisation is working fine. Regards, Jochen
pls english only in this category. and pls don’t feel obliged to post the german version again under the subforun “deutsch-german”…
you filed your problem with the maximum reach in English, already.
aww and you kinda missed to fill in the support template, which might be really helpful.
Hello,
I deleted the German.
I don’t use an optional keyword because I don’t know what they mean!
Dockers? NCP? Aio? Feature?
@jo55 lets try to put it simply,
the file name you are trying to synchronise has characters in the filename which you are not allowed to use → “Star Wars: The Force Awakens Sax2”! The colon : is not allowed to be in the file name as it is not supported!
rename the file to something like “Star Wars – The Force Awakens Sax2” and you will be fine 
to be clear;
der Dateiname enthält ein ungültiges Zeichen “
:” → benenne die Datei um, damit der Dateinamen kein Sonderzeichen “:” enthält! Bsp. “Star Wars – The Force Awakens Sax2”
Hello, I’ve already tried all that, with an new file, because i have deleted this file before renaming. The file doesn’t even exist physically anymore!
Is the file on the server you log into the Web UI?