Nextcloud doesn't start

ℹ️ Support
#1

Hi all,

I’m having problems with my nextcloud since a couple of days. At first it just seemed to freeze. I had to reboot and then it worked for a while. In this case the raspberry pi wasn’t reachable (no response to ping).

At the moment I am able to reach the PI but the nextcloud is not reachable via its IP.

Setup:
RasPI 4
NC- PI 1.33.0

And this is what I get when I test apache:

NextCloudPi v1.33.0 is up to date

pi@nextcloudpi:~ $ sudo apachectl -t
AH00526: Syntax error on line 5 of /etc/apache2/sites-enabled/ncp.conf:
SSLCertificateFile: file ‘/etc/letsencrypt/live/mydnsname.duckdns.org/fullchain.pem’ does not exist or is empty
Action ‘-t’ failed.
The Apache error log may have more information.
pi@nextcloudpi:~ $

Can anyone help? Are other details needed?
Thanks in advance

#2

The error message states what need to be checked, so fix the problem and your server should start again.

#3

Hi, thanks for the quick response. I am trying to fix it since a few hours now.
What I found out: all *.pem except for privkey.pem were empty.

In the letsencrypt archive I have **1.pem to **6.pem. **5.pem are not empty.

Here is what I tried:
certbot renew --> ended up in parse failure

or I tried linking the *5.pem from the archive to the actual ones.
certbot renew --> ended up in renew failure

Hope I did not mess up the configuration ;-/

I will try to get this fixed by myself but help would be appreciated a lot.
thanks in advance

#4

Hi again,

solved it. The issue was that certbot always seems to relate to newest files contained in etc/letsencrypt/archive

Here is the solution (in case it helps others at some point):

  1. Deleted all *.pem files in /etc/letsencrypt/live
  2. Deleted the newest (and empty) *.pem files in /etc/letsencrypt/archive which were in my case cert6.pem, …
  3. Created symlinks in …/live pointing to the newest *.pem files containing data (in my case cert5.pem, …)
  4. In the end I had all four files within /live
  5. ran certbot renew --> it worked
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