I am a new user and we use it across our small company. I need your help here, as i don’t understand why this doesnt work!
Now, my colleague updated a file in his computer (17:24)… all save and sound:
In my finder it shows on the folder itself that it updated (17:24), but the file is not updated… we are both online and it says that the files are synchronised…
Thanks a lot community… help is very much appreciated!
Greetings from Rio de Janeiro
Simon
Hey @simon_seimeialab welcome to the Nextcloud community 
we’re missing some information. Please edit your post and complete the support template. also you did read the community guidelines when you created your account right? please take another look in case you missed that and pay attention to the second paragraph.
That 17:24 folder timestamp changing while the file stays old may be metadata only. Compare the file in the web interface and check client activity for a conflict or ignored-file entry.
If Nextcloud isn’t picking up changed files, I’d first check the sync client logs and make sure the folder is actually being watched. Running a manual rescan can also help if the files were changed outside the Nextcloud client. If it keeps happening, checking permissions and file timestamps is worth a look.
