# Nextcloud docs (https://docs.nextcloud.com/) down **URL:** \ **Category:** šŸ·ļø General\ **Tags:** nextcloud-infrastructure\ **Created:** [August 25, 2023, 1:35pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853 "2023-08-25T13:35:37Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![David\_Schapira](https://help.nextcloud.com/user_avatar/help.nextcloud.com/david_schapira/32/54035_2.png) [@David\_Schapira](https://help.nextcloud.com/u/David_Schapira)\ **Post date:** [August 25, 2023, 1:35pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/1 "2023-08-25T13:35:37Z")
I am trying to go to [https://docs.nextcloud.com](https://docs.nextcloud.com) It seems to be down, can you confirm? ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 25, 2023, 1:38pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/2 "2023-08-25T13:38:55Z")
Thanks for the report, should be up again šŸ™‚ ---
**Author:** ![ernolf](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ernolf/32/77874_2.png) [@ernolf](https://help.nextcloud.com/u/ernolf)\ **Post date:** [August 25, 2023, 5:28pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/3 "2023-08-25T17:28:51Z")
> [@SysKeeper](#): > > should be up again Unfortunately not šŸ˜¢ ---
**Author:** ![anon75456558](https://help.nextcloud.com/letter_avatar/anon75456558/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon75456558](https://help.nextcloud.com/u/anon75456558)\ **Post date:** [August 25, 2023, 5:50pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/4 "2023-08-25T17:50:29Z")
Hmm, loading for me, but also very unresponsiveā€¦ > > > Unresponsive and not working for users in various locations. See https://www.isā€¦itdownrightnow.com/docs.nextcloud.com.html > > Thanks. ---
**Author:** ![j-ed](https://help.nextcloud.com/user_avatar/help.nextcloud.com/j-ed/32/7281_2.png) [@j-ed](https://help.nextcloud.com/u/j-ed)\ **Post date:** [August 25, 2023, 6:06pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/6 "2023-08-25T18:06:55Z")
I can confirm the unvailability of the website. ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 25, 2023, 6:08pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/7 "2023-08-25T18:08:56Z")
We are aware and working on it, thanks for the reports! ---
**Author:** ![Dwarfex](https://help.nextcloud.com/user_avatar/help.nextcloud.com/dwarfex/32/54041_2.png) [@Dwarfex](https://help.nextcloud.com/u/Dwarfex)\ **Post date:** [August 25, 2023, 6:12pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/8 "2023-08-25T18:12:51Z")
It seems as if ā€œ[updates.nextcloud.com](http://updates.nextcloud.com)ā€ is down aswell. ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 25, 2023, 6:13pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/9 "2023-08-25T18:13:36Z")
Yes, and downloads. Multiple endpoints are affected ---
**Author:** ![Sam\_Morreel](https://help.nextcloud.com/user_avatar/help.nextcloud.com/sam_morreel/32/54051_2.png) [@Sam\_Morreel](https://help.nextcloud.com/u/Sam_Morreel)\ **Post date:** [August 26, 2023, 2:00am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/10 "2023-08-26T02:00:50Z")
It is still down as of 8:00 PM Central Standard TIme. ---
**Author:** ![BobbieERay](https://help.nextcloud.com/user_avatar/help.nextcloud.com/bobbieeray/32/54053_2.png) [@BobbieERay](https://help.nextcloud.com/u/BobbieERay)\ **Post date:** [August 26, 2023, 5:41am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/11 "2023-08-26T05:41:34Z")
It is still down as of 08:00AM Central European Time ---
**Author:** ![christianlupus](https://help.nextcloud.com/user_avatar/help.nextcloud.com/christianlupus/32/22699_2.png) [@christianlupus](https://help.nextcloud.com/u/christianlupus)\ **Post date:** [August 26, 2023, 6:20am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/12 "2023-08-26T06:20:50Z")
If you need the docs really badly right now, you can build and show them locally if you cloned the GitHub repository for the documentation. ---
**Author:** ![My1](https://help.nextcloud.com/letter_avatar/my1/32/5_5575768a8748004e209b776fc1b2916d.png) [@My1](https://help.nextcloud.com/u/My1)\ **Post date:** [August 26, 2023, 8:15am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/13 "2023-08-26T08:15:13Z")
oh that might explain why I dont get any updates, but rather weird that nextcloud says ā€œup to dateā€ instead of ā€œUpdate check failedā€ or whatever ---
**Author:** ![Daniel\_MFG](https://help.nextcloud.com/letter_avatar/daniel_mfg/32/5_5575768a8748004e209b776fc1b2916d.png) [@Daniel\_MFG](https://help.nextcloud.com/u/Daniel_MFG)\ **Post date:** [August 26, 2023, 8:22am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/14 "2023-08-26T08:22:22Z")
That happened to me tooā€¦ I installed nextcloud from the OpenSuse repo which installed 24.0.8. I tried updating but it told me it was up to date (which is a strange behavior in my opinion). So i uninstalled again (thinking that maybe this old version looks for an old server which doesnā€™t provide any newer versionsā€¦) And then i tried to download the normal zip archive to install manually but all the links on your website sent me to a dead pageā€¦ So then i downloaded the 27.0.2 zip from your GitHub but with that i got an error telling me to check the ā€œ3rdpartyā€ folder which is emptyā€¦ (I am guessing these zips arenā€™t meant for fresh installing?) ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 26, 2023, 10:18am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/15 "2023-08-26T10:18:17Z")
While everything was up and running shortly, it is now down again. Looks like an issue outside of our responsibility right now. Just wanted to let you know weā€™re still working on this. ---
**Author:** ![mcoulter](https://help.nextcloud.com/user_avatar/help.nextcloud.com/mcoulter/32/45915_2.png) [@mcoulter](https://help.nextcloud.com/u/mcoulter)\ **Post date:** [August 26, 2023, 10:26am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/16 "2023-08-26T10:26:58Z")
Ah, this must also be why the Administration Overview page is taking so long to load as I guess that it checks right away against the update site. I was in the middle of testing a PHP upgrade on a test site and thought it was due to a configuration on my end. Glad I saw this and didnā€™t keep digging. ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 26, 2023, 1:32pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/17 "2023-08-26T13:32:58Z")
So, should be resolved - fingers crossedā€¦ ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 26, 2023, 3:42pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/18 "2023-08-26T15:42:16Z")
Hey everyone, the problematic hardware has been replaced and should now work without problems. Sorry for the trouble and thanks for your patience! ---
**Author:** ![meonkeys](https://help.nextcloud.com/user_avatar/help.nextcloud.com/meonkeys/32/27937_2.png) [@meonkeys](https://help.nextcloud.com/u/meonkeys)\ **Post date:** [August 26, 2023, 4:37pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/19 "2023-08-26T16:37:44Z")
Thank you! I have a few follow up questions from this outage (happy to start a new thread): 1. Are there any mirrors available in case the servers/services involved go down again? 2. The tarballs at `https://download.nextcloud.com/server/releases/` are different than those at `https://github.com/nextcloud/server/releases`. Why? How are the `download.nextcloud.com` tarballs created? 3. How does one install Nextcloud from source? I followed steps used by a Docker image, but one of the key steps is downloading a tarball from `https://download.nextcloud.com/server/releases/` and Iā€™m not sure how those are created. Thanks! -Adam Update: related, relevant, and useful, IMHO: [Nextcloud - Debian Wiki](https://wiki.debian.org/Nextcloud) ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [August 26, 2023, 5:45pm UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/20 "2023-08-26T17:45:20Z")
> [@meonkeys](#): > > How does one install Nextcloud from source? The main steps are outlined at [Development environment ā€” Nextcloud latest Developer Manual latest documentation](https://docs.nextcloud.com/server/latest/developer_manual/getting_started/devenv.html). Which, admittedly, is a bit problematic when docs are also down šŸ˜… Regarding the other 2 questions I need to investigate next week. Right now I am not aware of a mirror. Regarding the differences, I think the published tar ball also contains some apps (like viewer), but I need to check in more detail to get you a more confident answer on that one. ---
**Author:** ![ldwellman](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ldwellman/32/54079_2.png) [@ldwellman](https://help.nextcloud.com/u/ldwellman)\ **Post date:** [August 27, 2023, 2:18am UTC](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853/21 "2023-08-27T02:18:07Z")
Itā€™s still down for me, as of 8/26/23 9:17pm CST (USA, Central Time Zone) [Next page](https://help.nextcloud.com/t/nextcloud-docs-https-docs-nextcloud-com-down/168853.md?page=2)