Nextcloud desktop now crashes when vfs is enabled

Dries_Dokter · October 19, 2024, 1:38pm

Yesterday I noticed files from my manjaro linux desktop are no longer synchronising to nextcloud. It appears the nextcloud desktop client crashes on start-up. I am not sure when this started happening (as normally nextcloud is working in the background no need to babysit it).

I removed my nextcloud.cfg file and then it does start up but the moment I (re-)enable virtual file support, the client crashes. It’s the first time I have issues with this feature.

 nextcloud --version                                                                                                                                                                                                                                   1 ✘ 
Qt: Session management error: Authentication Rejected, reason : MIT-MAGIC-COOKIE-1 authentication rejected
QGuiApplication::setDesktopFileName: the specified desktop file name ends with .desktop. For compatibility reasons, the .desktop suffix will be removed. Please specify a desktop file name without .desktop suffix
nextcloud.gui.application: Migrating old config from "/home/dries/.local/share/Nextcloud" to "/home/dries/.config/Nextcloud"
nextcloud.gui.application: Failed to move the old config directory to its new location ( "/home/dries/.local/share/Nextcloud" to "/home/dries/.config/Nextcloud" )
nextcloud.gui.application: Will move the individual files QList("Nextcloud_sync.log")
nextcloud.gui.application: Fallback move of  "Nextcloud_sync.log" also failed
Nextcloud version 3.14.0daily
Git revision d8fcb9273729c0e70f99d6f42ed7185c2bb69779
Using Qt 6.7.2, built against Qt 6.7.2
Using Qt platform plugin 'xcb'
Using 'OpenSSL 3.3.2 3 Sep 2024'
Running on Manjaro Linux, x86_64

When I copy a backup.enextcloud.cfg to nextcloud.cfg:

 nextcloud                                                                                                                                                                                                                                               ✔ 
Qt: Session management error: Authentication Rejected, reason : MIT-MAGIC-COOKIE-1 authentication rejected
QGuiApplication::setDesktopFileName: the specified desktop file name ends with .desktop. For compatibility reasons, the .desktop suffix will be removed. Please specify a desktop file name without .desktop suffix
nextcloud.gui.application: Migrating old config from "/home/dries/.local/share/Nextcloud" to "/home/dries/.config/Nextcloud"
nextcloud.gui.application: Failed to move the old config directory to its new location ( "/home/dries/.local/share/Nextcloud" to "/home/dries/.config/Nextcloud" )
nextcloud.gui.application: Will move the individual files QList("Nextcloud_sync.log")
nextcloud.gui.application: Fallback move of  "Nextcloud_sync.log" also failed
zsh: IOT instruction (core dumped)  nextcloud

Any ideas what to do?

tflidd · October 22, 2024, 7:58am

I found an older issue regarding the IOT instruction:

github.com/nextcloud/desktop

[Bug]: Main window on AppImage 3.6.0 unusable if other windows open

opened 09:16AM - 09 Sep 22 UTC

artfulrobot

0. Needs triage bug os:

Linux

### ⚠️ Before submitting, please verify the following: ⚠️ - [X] This is a **bug…**, not a question or a configuration issue. - [X] This issue is **not** already reported on Github (I've searched it). - [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions. - [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/) ### Bug description The main window (the blue one) gets closed immediately as it opens under Gnome 42.4 on Wayland on Ubuntu 22.04 using AppImage 3.6.0 - The position of it seems to be fairly random - The only way to get to it is to minimise all other windows, then open it. But then there's no way to close it. Alternatively, keep opening it until it randomly happens to popup right by your cursor. - This is probably made worse by focus modes; opening a window does not necessarily focus it under Gnome, by design. (e.g. "sloppy" pointer focus). - The window cannot be moved by click and drag. Aside: All these are minior annoyances, but it seems like there are frequent problems with the way this window is created that prevent proper operation of the software, yet it seems the only reason why this isn't a normal native window is to make it look a specific way; I guess that's supposed to be a productivity plus, but on Linux at least it's just been a negative UX for me since it replaced the main Settings window (which I still find more helpful for my at-a-glance needs). It's like adding polish to improve the look of some shoes but it so happens that the polish often glues shoes to the ground. I respect that Linux users are in a minority, and I respect that I may not have the full picture but hope by sharing my experience it might help make the project more reliable. ### Steps to reproduce 1. have other windows open 2. click open main window 3. window appears at random positions, then is typically immediately closed. And 1. minimise all other windows 2. click open main window 3. try to move window: can't. ### Expected behavior Opening the "main window" should open a user interface that I'm able to interact with like I can interact with any other window. I should have control over placement of the window, and I should be able to close it when I want. It should not vanish without my wanting it to vanish. ### Which files are affected by this bug huh? ### Operating system Linux ### Which version of the operating system you are running. Ubuntu 22.04 ### Package Appimage ### Nextcloud Server version 24.0.4 ### Nextcloud Desktop Client version 3.6.0 ### Is this bug present after an update or on a fresh install? Updated to a major version (ex. 3.3.6 to 3.4.0) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### Are you using an external user-backend? - [ ] Default internal user-backend - [ ] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Nextcloud Server logs _No response_ ### Additional info ![nextcloud](https://user-images.githubusercontent.com/870343/189315975-d2aa2111-4d0a-472e-a957-aa03ebb85ac2.gif) I have not attached debug logs as it is unclear to me what data would be in that log. Typically logs include filenames, and server URLs which are sensitive.

and for the migration of profiles, there are several:

Not sure what the main/initial issue is, if that is related to some old config. I’d perhaps try on a different/new user, if a new instance also crashes and then submit a bug report with logs from this crash to the bug tracker: GitHub · Where software is built

And when that works with a new account, and you still have the problem with the config file, you can ask specifically for help with that.