I have a Nextcloud server.
I have clients with Nextcloud Desktop Client configured.
If I add new file in Desktop Client folder upper than 10MB size, this new file don’t sync to server.
If new file is lower than 10MB size, the sync works fine.
Can you help me please?
Best regards.
There is Activity In my desktop client on Linux. There you can see three tabs - Server Activity, Sync Protocol and Not Synced. In Not Synced tab you can see the reason why file isn’t synced.
You can see Activity here:
https://nextcloud.com/wp-content/themes/next/assets/img/clients/desktop/linux.png?x16328
Your cache/upload folder is not large enough, or your main hard drive, …
https://doc.owncloud.org/desktop/latest/troubleshooting.html
RadoslavCap the error when sync files upper than 10MB size is this:
server replied: Forbiddeen (Sabre\DAV\Exception\Forbidden)
tflidd: I review now your link.
More info:
10-09 12:45:09:231 6288 OCC::SocketListener::sendMessage: SocketApi: Sending message: "STATUS:IGNORE:C:\Users\MerinF01\Nextcloud"
10-09 12:45:09:231 6288 OCC::SocketListener::sendMessage: SocketApi: Sending message: "STATUS:IGNORE:C:\Users\MerinF01\Nextcloud"
10-09 12:45:09:232 6288 OCC::SocketListener::sendMessage: SocketApi: Sending message: "STATUS:IGNORE:C:\Users\MerinF01\Nextcloud\Mis documentos"
10-09 12:45:09:233 6288 OCC::SocketListener::sendMessage: SocketApi: Sending message: "STATUS:IGNORE:C:\Users\MerinF01\Nextcloud\Mis documentos"
10-09 12:45:09:233 6288 OCC::SocketListener::sendMessage: SocketApi: Sending message: "STATUS:IGNORE:C:\Users\MerinF01\Nextcloud\Mis documentos\Visual Studio 2015"
10-09 12:45:09:239 6288 OCC::SyncEngine::slotItemCompleted: void OCC::SyncEngine::slotItemCompleted(const SyncFileItemPtr&) “Mis documentos/Visual Studio 2015/Projects/JoteluluFileSync/Jotelulu File Sync Monitor/bin/Debug/Database/JoteluluFileSyncMonitor.db” INSTRUCTION_ERROR 6 “El elemento no está sincronizado por errores previos: Error transferring https://ninetyfiles.jotelulu.com/remote.php/dav/uploads/fjose.merino@adderglobal.com/4107547099 - server replied: Forbidden (Sabre\DAV\Exception\Forbidden)”
I need your help 
but first we need YOUR help to at least have a sophisticated and realistic chance to help you.
so please install app “issue template”, fill in missing/rewuested informations and then copy&paste it’s output here.
thanks in advance
Hello guys. I have the same issue. The desktop app doesn`t sync files above 10 MB.
Below you can see the report. Pushing it to GIT was not possible because it replied with a 414 Request-URI Too Large.
All files should be synced
Files below 10MB will be synced to the cloud. Files above 10MB will not be synced
Operating system: Linux REMOVED SENSITIVE VALUE 3.2.0-4-amd64 #1 SMP Debian 3.2.89-1 x86_64
Web server: Apache (cgi-fcgi)
Database: mysql 5.5.57
PHP version: 7.0.24
- Core
- date
- libxml
- openssl
- pcre
- zlib
- bcmath
- bz2
- calendar
- ctype
- dba
- dom
- hash
- fileinfo
- filter
- ftp
- gettext
- SPL
- iconv
- session
- json
- mbstring
- standard
- posix
- Reflection
- imap
- shmop
- SimpleXML
- soap
- sockets
- Phar
- exif
- sysvmsg
- sysvsem
- sysvshm
- tokenizer
- wddx
- xml
- xmlreader
- xmlwriter
- zip
- mysqlnd
- cgi-fcgi
- curl
- gd
- mcrypt
- mysqli
- PDO
- pdo_mysql
- xsl
- sqlite3
- intl
- ionCube Loader
Nextcloud version: 12.0.3 - 12.0.3.3
Updated from an older Nextcloud/ownCloud or fresh install: YOUR ANSWER HERE
Where did you install Nextcloud from: YOUR ANSWER HERE
Are you using external storage, if yes which one: files_external is disabled
Are you using encryption: no
Are you using an external user-backend, if yes which one: YOUR ANSWER HERE (LDAP/ActiveDirectory/Webdav/…)
[]
- activity: 2.5.2
- bruteforcesettings: 1.0.2
- dav: 1.3.0
- federatedfilesharing: 1.2.0
- files: 1.7.2
- files_pdfviewer: 1.1.1
- files_sharing: 1.4.0
- files_texteditor: 2.4.1
- files_trashbin: 1.2.0
- files_versions: 1.5.0
- files_videoplayer: 1.1.0
- firstrunwizard: 2.1
- gallery: 17.0.0
- issuetemplate: 0.2.2
- logreader: 2.0.0
- lookup_server_connector: 1.0.0
- notifications: 2.0.0
- oauth2: 1.0.5
- password_policy: 1.2.2
- provisioning_api: 1.2.0
- serverinfo: 1.2.0
- theming: 1.3.0
- theming_customcss: 1.0.0
- twofactor_backupcodes: 1.1.1
- updatenotification: 1.2.0
- workflowengine: 1.2.0
- admin_audit
- calendar
- comments
- contacts
- deck
- encryption
- federation
- files_external
- impersonate
- nextcloud_announcements
- sharebymail
- survey_client
- systemtags
- user_external
- user_ldap
{
"instanceid": "REMOVED SENSITIVE VALUE",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"REMOVED SENSITIVE VALUE"
],
"datadirectory": "REMOVED SENSITIVE VALUE",
"overwrite.cli.url": "REMOVED SENSITIVE VALUE",
"dbtype": "mysql",
"version": "12.0.3.3",
"dbname": "REMOVED SENSITIVE VALUE",
"dbhost": "localhost",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true
}
Browser: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 Safari/537.36
Operating system: YOUR ANSWER HERE
Insert your webserver log here
Insert your Nextcloud log here
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
Hello,
I had a similar Problem.
Is your Nextcloud Server protected throug a Firewall? Sophos WAF or something?
In my case I played arround with the firewall policy for the Web Application Firewall.
Set the settings to monitor. The sync worked for files bigger than 10 MB.
The Log file from the firewall gives you more information.
Hope that helps
Greetings
Hello,
Can somebody please post a working WAF config? I habe the same problem here, since updating to NC 17. In the moment I can’t find the problem. Maybe there is a problem with remote proxy configuration in Nextcloud…
I don’t know.
Download slows down to 0 and goes on error.
Sebastian