Nextcloud Desktop Access Forbidden by Server

I have installed nextcloud on some shared host but sometimes find this problem, all is fine but when login in windows desktop client always error, it appears “Access Forbidden by server. To verify that you proper access, click here to access the service with your browser.”

I checked logging but there was no problem. I installed nextcloud 12.0.2
Any idea?

pls install app issue template and post it’s output here…

This is the screenshot of logging (error that appears below because im forget the username, so there is no error log about login in dekstop client)

This is the screenshot of logging

nice screenshots… but not exactly the output i was suggesting :wink:

so… if i’d look at your screenshots i see one thing… the logging says “user pxnij” and referring to your windows-client you tried to login as user admin… so both of the shots arent connected to each others.

referring to pic 2 - it looks as if you entered a wrong password… or such.

oh sorry, i dont know what u mean. No, as i mention above “(error that appears below because im forget the username, so there is no error log about login in dekstop client)”. Its a mistake because autofill from chrome, so i type correctly in windows client that my username is admin.

Did u know what it mean?

zzleHttp\Exception\RequestException: cURL error 18: transfer closed with 25827 bytes remaining to read
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 103: GuzzleHttp\Exception\RequestException wrapException(Object(GuzzleHttp\Message\Request), Object(GuzzleHttp\Ring\Exception\RingException))
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
/home/bukusite/public_html/cloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(Array)
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 132: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
/home/bukusite/public_html/cloud/3rdparty/react/promise/src/FulfilledPromise.php - line 25: GuzzleHttp\RequestFsm->GuzzleHttp{closure}(Array)
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/ringphp/src/Future/CompletedFutureValue.php - line 55: React\Promise\FulfilledPromise->then(Object(Closure), NULL, NULL)
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/Message/FutureResponse.php - line 43: GuzzleHttp\Ring\Future\CompletedFutureValue->then(Object(Closure), NULL, NULL)
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/RequestFsm.php - line 134: GuzzleHttp\Message\FutureResponse proxy(Object(GuzzleHttp\Ring\Future\CompletedFutureArray), Object(Closure))
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 165: GuzzleHttp\RequestFsm->__invoke(Object(GuzzleHttp\Transaction))
/home/bukusite/public_html/cloud/3rdparty/guzzlehttp/guzzle/src/Client.php - line 125: GuzzleHttp\Client->send(Object(GuzzleHttp\Message\Request))
/home/bukusite/public_html/cloud/lib/private/Http/Client/Client.php - line 138: GuzzleHttp\Client->get(‘http //www.next…’, Array)
/home/bukusite/public_html/cloud/settings/Controller/CheckSetupController.php - line 125: OC\Http\Client\Client->get(‘http //www.next…’)
/home/bukusite/public_html/cloud/settings/Controller/CheckSetupController.php - line 108: OC\Settings\Controller\CheckSetupController->isSiteReachable(‘www.nextcloud.c…’)
/home/bukusite/public_html/cloud/settings/Controller/CheckSetupController.php - line 414: OC\Settings\Controller\CheckSetupController->isInternetConnectionWorking()
[internal function] OC\Settings\Controller\CheckSetupController->check()
/home/bukusite/public_html/cloud/lib/private/AppFramework/Http/Dispatcher.php - line 160: call_user_func_array(Array, Array)
/home/bukusite/public_html/cloud/lib/private/AppFramework/Http/Dispatcher.php - line 90: OC\AppFramework\Http\Dispatcher->executeController(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
/home/bukusite/public_html/cloud/lib/private/AppFramework/App.php - line 114: OC\AppFramework\Http\Dispatcher->dispatch(Object(OC\Settings\Controller\CheckSetupController), ‘check’)
/home/bukusite/public_html/cloud/lib/private/AppFramework/Routing/RouteActionHandler.php - line 47: OC\AppFramework\App main(‘OC\Settings\Con…’, ‘check’, Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
[internal function] OC\AppFramework\Routing\RouteActionHandler->__invoke(Array)
/home/bukusite/public_html/cloud/lib/private/Route/Router.php - line 299: call_user_func(Object(OC\AppFramework\Routing\RouteActionHandler), Array)
/home/bukusite/public_html/cloud/lib/base.php - line 1004: OC\Route\Router->match(’/settings/ajax/…’)
/home/bukusite/public_html/cloud/index.php - line 48: OC handleRequest()
{main}

Did you find a solution to your problem?

I am facing the same problem using NextCloud desktop for mac…

Any help would be much appreciated.

1 Like

Hi, I have the same problem. I consulted with my hosting provider and they do not know what the problem is. I attached a screenshot.
Sorry for my bad English but I’m using an online translator.
Thank you.

Same issue here. Seems like a Nextcloud issue also.