Nextcloud version (eg, 12.0.2): 14.0.4
Operating system and version (eg, Ubuntu 17.04): Linux kernel 4.14.67 - that’s all I know: it’s a VPS.
Apache or nginx version (eg, Apache 2.4.25): 2.2.22
PHP version (eg, 7.1): 7.0
The issue you are facing:
I installed Nextcloud, uploaded files using the web interface, and some of them delete themselves every day since installation. I restore them from trash and then they delete themselves again. This happens as often as I care to restore the files. Sometimes they delete themselves while I’m editing them.
I have only a few files store on there, in directories: to-do lists and ebooks, as well as the usual default directories. Only to-do lists gets deleted every day. ebooks directory gets deleted occasionally, but not always. FWIW to-do lists directory was added two days after ebooks directory.
Background/general info: I’ve had Nextcloud for a week as a FOSS alternative to G-Drive. I had an installation of Nextcloud 9.x in the same location since that was released, but had not logged in since installing it, as I didn’t need it and didn’t have time to play with it. I deleted the old version before installing the new, as per the installation walkthrough suggested.
I installed the nextcloud apps on my phone and tablet, but they were unusably unresponsive and slow, so removed them and use the web interface only, which has been fine. I thought the deleting may have been some kind of sync error with the apps or something, but it continues even now that I’ve deleted them.
Solutions and help very welcome.
Is this the first time you’ve seen this error? (Y/N):
First time I’ve used Nextcloud.
Steps to replicate it:
- Just log in and the disaster’s waiting for you.
The output of your Nextcloud log in Admin > Logging:
Unfortunately I don't know where to locate that as I don't know how to use Nextcloud and the manual wasn't clear on it.
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => 'xxxxxxxxx', 'passwordsalt' => 'xxxxxxxxxxx', 'secret' => 'xxxxxxxxxxxxxxxx', 'trusted_domains' => array ( 0 => 'localhost', 1 => 'xxxx.xxx', ), 'datadirectory' => '/home/xxxx/xxxx.xxx/xxx/nextcloud/data', 'dbtype' => 'sqlite3', 'version' => '18.104.22.168', 'overwrite.cli.url' => 'http://xxx.xxx/xxx/nextcloud', 'installed' => true, );
The output of your Apache/nginx/system log in
I don't appear to have access to this on my server.