# Nextcloud default apps installation failed

**URL:** <https://help.nextcloud.com/t/nextcloud-default-apps-installation-failed/244111>\
**Category:** ℹ️ Support\
**Tags:** cpanel, web-installer, php82, nc33\
**Created:** [May 5, 2026, 9:13am UTC](https://help.nextcloud.com/t/nextcloud-default-apps-installation-failed/244111 "2026-05-05T09:13:08Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Nikita\_Kothari](https://help.nextcloud.com/user_avatar/help.nextcloud.com/nikita_kothari/32/69019_2.png) [@Nikita\_Kothari](https://help.nextcloud.com/u/Nikita_Kothari)\
**Post date:** [May 5, 2026, 9:13am UTC](https://help.nextcloud.com/t/nextcloud-default-apps-installation-failed/244111/1 "2026-05-05T09:13:08Z")

</div>

> ****
>

## The Basics

- Nextcloud Server version _(e.g., 29.x.x)_:
  - `33.0.3`

- Operating system and version _(e.g., Ubuntu 24.04)_:
  - `Linux`

- Web server and version _(e.g, Apache 2.4.25)_:
  - `Apache 2.4`

- PHP version _(e.g, 8.3)_:
  - `PHP 8.2`

- Is this the first time you’ve seen this error? (Yes / No):
  - `Yes`

- When did this problem seem to first start?
  - `While installing recommended apps`

- Installation method _(e.g. AlO, NCP, Bare Metal/Archive, etc.)_
  - `Web installer through archive`

### Summary of the issue you are facing:

[I am trying to install Nextcloud 33.0.3 on my cpanel test server with PHP 8.2 and Mysql 8.0

The script is throwing “App download or installation failed” error on installing recommended apps.]

### Steps to replicate it (hint: details matter!):

1. Download and extract the Nextcloud package from the website. [https://download.nextcloud.com/server/releases/nextcloud-33.0.3.zip](https://download.nextcloud.com/server/releases/nextcloud-33.0.3.zip)

2. Upload it to desired server and start the installation.

3. Installation goes smooth and the script ask to install recommended apps, Upon clicking the button shows the error.

4. 

### Log entries

nextcloud.log in data directory is empty

#### Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the _Copy raw_ option from _Administration settings-\>Logging_ screen or from your `nextcloud.log` located in your data directory). Feel free to use a pastebin/gist service if necessary.

```auto
PASTE HERE

```

#### Web Browser

If the problem is related to the Web interface, open your browser inspector _Console_ and _Network_ tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

```auto
PASTE

```

#### Web server / Reverse Proxy

The output of your Apache/nginx/system log in `/var/log/ ____ `:

```auto
PASTE HERE

```

### Configuration

#### Nextcloud

The output of `occ config:list system` or similar is best, but, if not possible, the contents of your `config.php` file from `/path/to/nextcloud` is fine (make sure to remove any identifiable information!):

```auto
PASTE HERE

```

#### Apps

The output of `occ app:list` (if possible).

### Tips for increasing the likelihood of a response

- Use the `preformatted text` formatting option in the editor for all log entries and configuration output.
- If screenshots are useful, feel free to include them.
  - If possible, also include key error output in text form so it can be searched for.

- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.

---

<div class="post-metadata">

**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\
**Post date:** [May 5, 2026, 9:46am UTC](https://help.nextcloud.com/t/nextcloud-default-apps-installation-failed/244111/2 "2026-05-05T09:46:46Z")

</div>

Please see [[Bug]: Cannot install recommended apps · Issue #60068 · nextcloud/server · GitHub](https://github.com/nextcloud/server/issues/60068)

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**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [August 3, 2026, 9:47am UTC](https://help.nextcloud.com/t/nextcloud-default-apps-installation-failed/244111/3 "2026-08-03T09:47:12Z")

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