Nextcloud version (eg, 29.0.5): AIO v9.4.1
Operating system and version (eg, Ubuntu 24.04): Ubuntu 22.04
Apache or nginx version (eg, Apache 2.4.25): 2.4.62
PHP version (eg, 8.3): 8.2.21
The issue you are facing: after changing NIC because of driver issues, the dashboard is not reacheable anymore. The machine is accessible from the outside using ssh for example, but when I try accessing through a browser I get an ERR_CONNECTION_TIMED_OUT. The internal AIO interface on port 8080 is responsive and I was able to update the containers, hoping that it would magically fix the issue (it didn’t). I successfully changed the static IP to set it correctly for the new NIC’s MAC address in my router; the situation should be the same as before changing adapter, just the MAC Address of the adapter is different (in theory).
Since I’m not sure where to look or what to look for to solve the issue, I thought of asking the community. Thanks in advance for any advice.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Setup Nextcloud AIO using a Wi-Fi USB NIC
- Change the NIC to another Wi-Fi USB adapter
- Access the cloud instance
The output of your Nextcloud log in Admin > Logging:
I can’t access the dashboard, but looking at the logs from the AIO internal interface I can’t see any error in any log.
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'filesystem_check_changes' => 1,
'one-click-instance' => true,
'one-click-instance.user-limit' => 100,
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'check_data_directory_permissions' => false,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'nextcloud-aio-redis',
'password' => '<password>',
'port' => 6379,
),
'overwritehost' => '<hostname>',
'overwriteprotocol' => 'https',
'passwordsalt' => '<salt>,
'secret' => '<secret>',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '<cloud host>',
),
'datadirectory' => '/mnt/ncdata',
'dbtype' => 'pgsql',
'version' => '29.0.4.1',
'overwrite.cli.url' => '<host url>',
'dbname' => 'nextcloud_database',
'dbhost' => 'nextcloud-aio-database',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_nextcloud',
'dbpassword' => '<password>',
'installed' => true,
'instanceid' => 'ocqgw4a7m5n3',
'maintenance' => false,
'updater.release.channel' => 'stable',
'updatedirectory' => '/nc-updater',
'loglevel' => '2',
'log_type' => 'file',
'logfile' => '/var/www/html/data/nextcloud.log',
'log_rotate_size' => '10485760',
'log.condition' =>
array (
'apps' =>
array (
0 => 'admin_audit',
),
),
'preview_max_x' => '2048',
'preview_max_y' => '2048',
'jpeg_quality' => '60',
'enabledPreviewProviders' =>
array (
1 => 'OC\\Preview\\Image',
2 => 'OC\\Preview\\MarkDown',
3 => 'OC\\Preview\\MP3',
4 => 'OC\\Preview\\TXT',
5 => 'OC\\Preview\\OpenDocument',
6 => 'OC\\Preview\\Movie',
7 => 'OC\\Preview\\Krita',
0 => 'OC\\Preview\\Imaginary',
),
'enable_previews' => true,
'upgrade.disable-web' => true,
'mail_smtpmode' => 'smtp',
'trashbin_retention_obligation' => 'auto, 30',
'versions_retention_obligation' => 'auto, 30',
'activity_expire_days' => '30',
'simpleSignUpLink.shown' => false,
'share_folder' => '/Shared',
'one-click-instance.link' => 'https://nextcloud.com/all-in-one/',
'upgrade.cli-upgrade-link' => 'https://github.com/nextcloud/all-in-one/discussions/2726',
'htaccess.RewriteBase' => '/',
'files_external_allow_create_new_local' => false,
'trusted_proxies' =>
array (
0 => '127.0.0.1',
1 => '::1',
10 => '172.18.0.0/16',
),
'allow_local_remote_servers' => true,
'preview_imaginary_url' => 'http://nextcloud-aio-imaginary:9000',
'twofactor_enforced' => 'true',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
),
'davstorage.request_timeout' => 3600,
'dbpersistent' => false,
'appsallowlist' => false,
'maintenance_window_start' => 100,
'auth.bruteforce.protection.enabled' => true,
'ratelimit.protection.enabled' => true,
'preview_imaginary_key' => '<key>',
);
The output of your Apache/nginx/system log in /var/log/____:
I got this from the AIO internal interface:
2024-08-11T12:33:38.004628709Z Waiting for Nextcloud to start...
2024-08-11T12:33:43.006137207Z Connection to nextcloud-aio-nextcloud (172.18.0.8) 9000 port [tcp/*] succeeded!
2024-08-11T12:34:05.632663978Z {"level":"info","ts":1723379645.6323934,"msg":"using config from file","file":"/tmp/Caddyfile"}
2024-08-11T12:34:05.711749294Z {"level":"info","ts":1723379645.7116222,"msg":"adapted config to JSON","adapter":"caddyfile"}
2024-08-11T12:34:06.648022476Z {"level":"info","ts":1723379646.6475248,"msg":"failed to sufficiently increase receive buffer size (was: 208 kiB, wanted: 7168 kiB, got: 416 kiB). See https://github.com/quic-go/quic-go/wiki/UDP-Buffer-Sizes for details."}
2024-08-11T12:34:08.985104380Z [Sun Aug 11 14:34:08.984824 2024] [mpm_event:notice] [pid 141:tid 141] AH00489: Apache/2.4.62 (Unix) configured -- resuming normal operations
2024-08-11T12:34:12.184975073Z [Sun Aug 11 14:34:08.984909 2024] [core:notice] [pid 141:tid 141] AH00094: Command line: '/usr/local/apache2/bin/httpd -D FOREGROUND'
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
This error repeats itself for quite some times:
{"reqId":"ikxQCneTkkm72xeySxRP","level":3,"time":"2024-08-11T12:34:18+00:00","remoteAddr":"","user":"--","app":"richdocuments","method":"","url":"--","message":"Failed to fetch discovery: cURL error 28: Connection timed out after 5002 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for <host>/hosting/discovery","userAgent":"--","version":"29.0.4.1","exception":{"Exception":"GuzzleHttp\\Exception\\ConnectException","Message":"cURL error 28: Connection timed out after 5002 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for <host>/hosting/discovery","Code":0,"Trace":[{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":158,"function":"createRejection","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","line":110,"function":"finishError","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[["GuzzleHttp\\Handler\\CurlHandler"],"*** sensitive parameters replaced ***",["GuzzleHttp\\Handler\\CurlFactory"]]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php","line":47,"function":"finish","class":"GuzzleHttp\\Handler\\CurlFactory","type":"::","args":[["GuzzleHttp\\Handler\\CurlHandler"],"*** sensitive parameters replaced ***",["GuzzleHttp\\Handler\\CurlFactory"]]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":142,"function":"__invoke","class":"GuzzleHttp\\Handler\\CurlHandler","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Http/Client/DnsPinMiddleware.php","line":123,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php","line":35,"function":"OC\\Http\\Client\\{closure}","class":"OC\\Http\\Client\\DnsPinMiddleware","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":31,"function":"__invoke","class":"GuzzleHttp\\PrepareBodyMiddleware","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php","line":71,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":66,"function":"__invoke","class":"GuzzleHttp\\RedirectMiddleware","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php","line":75,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":333,"function":"__invoke","class":"GuzzleHttp\\HandlerStack","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":169,"function":"transfer","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***","*** sensitive parameters replaced ***"]},{"file":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"requestAsync","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Http/Client/Client.php","line":230,"function":"request","class":"GuzzleHttp\\Client","type":"->","args":["*** sensitive parameters replaced ***","https://cloud.jack-server.cloudns.ph/hosting/discovery",["/var/www/html/resources/config/ca-bundle.crt",5,[true],["Nextcloud Server Crawler","gzip"],true]]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Service/DiscoveryService.php","line":75,"function":"get","class":"OC\\Http\\Client\\Client","type":"->","args":["https://cloud.jack-server.cloudns.ph/hosting/discovery",[5,[true]]]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Service/CachedRequestService.php","line":74,"function":"sendRequest","class":"OCA\\Richdocuments\\Service\\DiscoveryService","type":"->","args":[["OC\\Http\\Client\\Client"]]},{"file":"/var/www/html/custom_apps/richdocuments/lib/Backgroundjobs/ObtainCapabilities.php","line":58,"function":"fetch","class":"OCA\\Richdocuments\\Service\\CachedRequestService","type":"->","args":[]},{"file":"/var/www/html/lib/public/BackgroundJob/Job.php","line":80,"function":"run","class":"OCA\\Richdocuments\\Backgroundjobs\\ObtainCapabilities","type":"->","args":[null]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":102,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->","args":[["OC\\BackgroundJob\\JobList"]]},{"file":"/var/www/html/lib/public/BackgroundJob/TimedJob.php","line":92,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"]]},{"file":"/var/www/html/cron.php","line":177,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->","args":[["OC\\BackgroundJob\\JobList"]]}],"File":"/var/www/html/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php","Line":210,"message":"Failed to fetch discovery: cURL error 28: Connection timed out after 5002 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://cloud.jack-server.cloudns.ph/hosting/discovery","exception":{},"CustomMessage":"Failed to fetch discovery: cURL error 28: Connection timed out after 5002 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for <host>/hosting/discovery"}}