Nextcloud crashes when a user try to access files

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Nextcloud version (eg, 20.0.5): 24.0.6_15.3.35
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Hey guys,
I’m having a weird issue. I have 2 users on my nextcloud, when one of them tries to use the app or access his files the app crashes, and the other user can use everything without getting the app to crash.

I can add logs here but I’m not sure which one, I can choose from a variety of pods and containers so if there’s something you guys need to see just let me know, and ill add it.

while the app crashes I’m seeing this:
2022-10-28 19:23:17.180871+00:00[28-Oct-2022 12:23:17] WARNING: [pool www] server reached pm.max_children setting (5), consider raising it
2022-10-28 19:24:02.769524+00:00[28-Oct-2022 12:24:02] NOTICE: Finishing …
2022-10-28 19:24:02.774897+00:00[28-Oct-2022 12:24:02] NOTICE: exiting, bye-bye!

php-fpm is out of process space raise your allowed children to 20 to see if it helps

I have mine set at 200 for 3 users

https://docs.nextcloud.com/server/24/admin_manual/installation/server_tuning.html?highlight=php%20fpm#tune-php-fpm