*.Nextcloud.com - connectivity issues

Hi there,

i upgrade my nextcloud from V13 to V18. so I call the updater via updater.phar! the download needs 30 minutes because of the horrible download rate from this site…

https://download.nextcloud.com/server/releases/nextcloud(version).zip

it is definitely the server from which the file is loaded.

can anybody help me?

Sorry. I think there is no mirror.
Perhaps someone can implement a mirror.
If you download from mirror you only must check the checksum from https://download.nextcloud.com/server/releases/

nextcloud-19.0.1.zip.asc	
nextcloud-19.0.1.zip.md5	
nextcloud-19.0.1.zip.sha256
nextcloud-19.0.1.zip.sha512

Found with Google “e1df99153b22eb1a47c1f40be3680db1” the further release:

https://fossies.org/linux/www/nextcloud-19.0.0.tar.bz2/
-> https://fossies.org/linux/www/legacy/

Search the checksum for your needed release on the internet with Google.
Please check after download the checksum.

hi, i do not understand what you mean. in console i call this command…

sudo -u apache php /var/www/html/nextcloud/updater/updater.phar

then the updater downloads the zip file from the source https://download.nextcloud.com/server/releases/nextcloud(version).zip

Yes. At updates it does not help. Perhaps the updater is smart and if there is a downloaded ZIP-file he does not download again.

I upgrade actually two nextclouds.

One nextcloud at home.
One nextcloud in the internet on a VPS.

Both updates are “downloading” the new zip-file.
I think i must wait for download perhaps one hour or more.
I hope it does not break.

Is there already an official upgrade path from NC 18 to NC 19.0.1?

In none of my Nextcloud installations it offers an upgrade to 19.0.1, even when I switch the channel to Beta :thinking:

My last 18-backup on my VPS is from 18.0.4.2 . I think i changed in 18.0.4.2 to “beta” at the beginning of release 19 and i changed from 18 to 19.

Read this. Perhaps you can use the command line:

Upgrade via built-in updater — Nextcloud latest Administration Manual latest documentation

Both downloads finished after one hour !!!
Update works on both nextclouds fine with a little problem for me.
Update 19.0.1 - htaccess.RewriteBase and occ maintenance:update:htaccess

I tried the download of NC 19 from https://download.nextcloud.com/server/releases/ again and it seems to be smooth again.

Try your updates again.

1 Like

Nope.

$ wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
--2020-07-17 17:25:46--  https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181, 2a01:4f9:2a:3119::181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 108507253 (103M) [application/zip]
Saving to: ‘nextcloud-18.0.6.zip.2’

nextcloud-18.0.6.zip.2     0%[                                   ] 904.00K  79.3KB/s    eta 17m 17s^C

Still working fine on my end.

  • What connection are you on?
  • What is the latency between your machine and the download server?

Swings extremely. Sometimes fast, sometimes slow.

From Internet Group AS51262

5min (Two hours ago I had 30min with this provider)

$ wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
--2020-07-17 17:55:16--  https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181, 2a01:4f9:2a:3119::181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 108507253 (103M) [application/zip]
Saving to: ‘nextcloud-18.0.6.zip.3’

nextcloud-18.0.6.zip.3                           22%[=====================>                                                                               ]  22.95M   188KB/s    eta 5m 3s  ^C

$ traceroute download.nextcloud.com                                          
traceroute to download.nextcloud.com (95.217.64.181), 30 hops max, 60 byte packets
 1  gateway (192.168.0.2)  0.982 ms  2.528 ms  2.492 ms
 2  185-147-9-2.internetgroup.ch (185.147.9.2)  2.875 ms  3.079 ms  3.784 ms
 3  185.147.8.49 (185.147.8.49)  3.575 ms  3.556 ms  3.504 ms
 4  v1020.core1.zrh2.he.net (184.104.204.225)  4.073 ms  4.149 ms  4.106 ms
 5  100ge15-1.core1.fra1.he.net (184.105.65.30)  8.796 ms  9.223 ms  9.194 ms
 6  100ge12-1.core1.sto1.he.net (184.105.64.106)  27.977 ms  27.335 ms  26.786 ms
 7  netnod-ix-ge-a-sth-4470.hetzner.de (195.245.240.71)  27.083 ms  27.368 ms  27.830 ms
 8  core31.hel1.hetzner.com (213.239.252.101)  39.017 ms core31.hel1.hetzner.com (213.239.224.18)  40.174 ms core31.hel1.hetzner.com (213.239.252.101)  39.112 ms
 9  ex9k1.dc2.hel1.hetzner.com (213.239.224.138)  39.375 ms ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  58.832 ms  39.695 ms
10  s6.nextcloud.com (95.217.44.166)  39.548 ms  38.559 ms  39.675 ms
11  download.nextcloud.com (95.217.64.181)  39.124 ms  39.446 ms  39.415 ms

$ ping download.nextcloud.com
PING download.nextcloud.com (95.217.64.181) 56(84) bytes of data.
64 bytes from download.nextcloud.com (95.217.64.181): icmp_seq=1 ttl=54 time=39.7 ms
64 bytes from download.nextcloud.com (95.217.64.181): icmp_seq=2 ttl=54 time=40.3 ms
64 bytes from download.nextcloud.com (95.217.64.181): icmp_seq=3 ttl=54 time=40.9 ms
64 bytes from download.nextcloud.com (95.217.64.181): icmp_seq=4 ttl=54 time=40.6 ms
64 bytes from download.nextcloud.com (95.217.64.181): icmp_seq=5 ttl=54 time=40.3 ms
^C
--- download.nextcloud.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4007ms
rtt min/avg/max/mdev = 39.789/40.430/40.950/0.385 ms

From Ops One AG AS198249

10min

$ wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
--2020-07-17 17:59:46--  https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 108507253 (103M) [application/zip]
Saving to: ‘nextcloud-18.0.6.zip’

nextcloud-18.0.6.zip                              1%[>                                                                                                    ]   1.46M   172KB/s    eta 10m 6s ^C

$ traceroute6 2a01:4f9:2a:3119::181 
traceroute to 2a01:4f9:2a:3119::181 (2a01:4f9:2a:3119::181), 30 hops max, 80 byte packets
 1  core.opsnet.ch (2a04:503:0:1014::1)  1.389 ms  1.344 ms  1.309 ms
 2  10gigabitethernet1-4.core1.zrh1.he.net (2001:7f8:24::aa)  7.668 ms  7.392 ms  3.455 ms
 3  100ge8-1.core1.zrh2.he.net (2001:470:0:3fc::1)  1.222 ms  1.211 ms  1.197 ms
 4  100ge15-1.core1.fra1.he.net (2001:470:0:3fd::2)  7.626 ms  7.616 ms  7.610 ms
 5  decix3-gw.hetzner.com (2001:7f8::616c:0:3)  7.578 ms  7.552 ms  7.489 ms
 6  core32.hel1.hetzner.com (2a01:4f8:0:3::2f5)  39.846 ms core31.hel1.hetzner.com (2a01:4f8:0:3::2f1)  36.798 ms  36.726 ms
 7  ex9k1.dc2.hel1.hetzner.com (2a01:4f8:0:3::2ca)  37.036 ms *  41.164 ms
 8  2a01:4f9:2a:3119::4 (2a01:4f9:2a:3119::4)  41.192 ms  41.173 ms  41.823 ms
 9  download.nextcloud.com (2a01:4f9:2a:3119::181)  41.630 ms  41.599 ms  41.654 ms

$ ping6 2a01:4f9:2a:3119::181
PING 2a01:4f9:2a:3119::181(2a01:4f9:2a:3119::181) 56 data bytes
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=1 ttl=55 time=64.7 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=3 ttl=55 time=36.4 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=4 ttl=55 time=37.8 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=5 ttl=55 time=37.1 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=6 ttl=55 time=35.4 ms
^C
--- 2a01:4f9:2a:3119::181 ping statistics ---
6 packets transmitted, 5 received, 16.6667% packet loss, time 15ms
rtt min/avg/max/mdev = 35.350/42.258/64.685/11.244 ms

From DigitalOcean AS14061

3.3s

root@debian-s-1vcpu-1gb-fra1-01:~# wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
--2020-07-17 16:03:55--  https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181, 2a01:4f9:2a:3119::181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 108507253 (103M) [application/zip]
Saving to: ‘nextcloud-18.0.6.zip.4’

nextcloud-18.0.6.zip.4                          100%[====================================================================================================>] 103.48M  31.8MB/s    in 3.3s    

2020-07-17 16:03:58 (31.8 MB/s) - ‘nextcloud-18.0.6.zip.4’ saved [108507253/108507253]

root@debian-s-1vcpu-1gb-fra1-01:~# traceroute 95.217.64.181
traceroute to 95.217.64.181 (95.217.64.181), 30 hops max, 60 byte packets
 1  164.90.208.254 (164.90.208.254)  0.736 ms 164.90.208.253 (164.90.208.253)  0.776 ms  0.768 ms
 2  * 138.197.249.60 (138.197.249.60)  1.878 ms *
 3  138.197.250.149 (138.197.250.149)  1.280 ms  0.887 ms  1.266 ms
 4  138.197.244.69 (138.197.244.69)  6.362 ms 138.197.244.87 (138.197.244.87)  18.211 ms 138.197.244.69 (138.197.244.69)  6.380 ms
 5  amsix-gw.hetzner.de (80.249.209.55)  13.209 ms  18.742 ms  13.198 ms
 6  core3.sto.hetzner.com (213.239.252.218)  43.204 ms  42.354 ms core3.sto.hetzner.com (213.239.245.38)  38.272 ms
 7  core32.hel1.hetzner.com (213.239.224.21)  48.135 ms  48.132 ms  41.941 ms
 8  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  49.128 ms  43.111 ms ex9k1.dc2.hel1.hetzner.com (213.239.224.138)  48.122 ms
 9  s6.nextcloud.com (95.217.44.166)  42.579 ms  39.218 ms  39.274 ms
10  download.nextcloud.com (95.217.64.181)  47.155 ms  47.124 ms  40.358 ms

root@debian-s-1vcpu-1gb-fra1-01:~# ping 95.217.64.181
PING 95.217.64.181 (95.217.64.181) 56(84) bytes of data.
64 bytes from 95.217.64.181: icmp_seq=1 ttl=55 time=39.1 ms
64 bytes from 95.217.64.181: icmp_seq=2 ttl=55 time=38.6 ms
64 bytes from 95.217.64.181: icmp_seq=3 ttl=55 time=38.5 ms
^C
--- 95.217.64.181 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 5ms
rtt min/avg/max/mdev = 38.507/38.733/39.107/0.349 ms

Cloudscale AS59414

2.2s

root@mysql-performance:/tmp# wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
--2020-07-17 16:06:08--  https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 108507253 (103M) [application/zip]
Saving to: ‘nextcloud-18.0.6.zip’

nextcloud-18.0.6.zip                            100%[====================================================================================================>] 103.48M  47.3MB/s    in 2.2s    

2020-07-17 16:06:10 (47.3 MB/s) - ‘nextcloud-18.0.6.zip’ saved [108507253/108507253]

root@mysql-performance:/tmp# traceroute6 2a01:4f9:2a:3119::181
traceroute to 2a01:4f9:2a:3119::181 (2a01:4f9:2a:3119::181), 30 hops max, 80 byte packets
 1  2a06:c02:1000:1263::2 (2a06:c02:1000:1263::2)  0.686 ms 2a06:c02:1000:1263::3 (2a06:c02:1000:1263::3)  0.706 ms  0.934 ms
 2  2a06:c02:bb::1 (2a06:c02:bb::1)  0.344 ms  0.360 ms 2a06:c02:bb::2 (2a06:c02:bb::2)  0.369 ms
 3  2a06:c01:bb::2 (2a06:c01:bb::2)  0.879 ms 2a06:c02:bb::2 (2a06:c02:bb::2)  0.385 ms  0.379 ms
 4  r1zrh6.core.init7.net (2001:1620:1000::299)  3.357 ms  3.866 ms  3.760 ms
 5  r1glb1.core.init7.net (2001:1620:2::32a)  1.704 ms r1zrh6.core.init7.net (2001:1620:1000::299)  3.792 ms r1glb1.core.init7.net (2001:1620:2::32a)  1.116 ms
 6  r2zrh2.core.init7.net (2001:1620:2::102)  3.397 ms  3.087 ms r1glb1.core.init7.net (2001:1620:2::32a)  0.810 ms
 7  r1fra3.core.init7.net (2001:1620:2::305)  25.890 ms r2zrh2.core.init7.net (2001:1620:2::102)  3.027 ms r1fra3.core.init7.net (2001:1620:2::305)  6.684 ms
 8  r1fra3.core.init7.net (2001:1620:2::305)  6.744 ms  11.252 ms *
 9  * * 2a01:4f8:0:3::319 (2a01:4f8:0:3::319)  7.285 ms
10  core8.fra.hetzner.com (2a01:4f8:0:3::315)  7.397 ms * *
11  ex9k1.dc2.hel1.hetzner.com (2a01:4f8:0:3::2ca)  27.177 ms core31.hel1.hetzner.com (2a01:4f8:0:3::2e6)  27.176 ms ex9k1.dc2.hel1.hetzner.com (2a01:4f8:0:3::2ce)  27.146 ms
12  2a01:4f9:2a:3119::4 (2a01:4f9:2a:3119::4)  26.927 ms  26.969 ms  26.982 ms
13  2a01:4f9:2a:3119::4 (2a01:4f9:2a:3119::4)  26.937 ms download.nextcloud.com (2a01:4f9:2a:3119::181)  26.822 ms 2a01:4f9:2a:3119::4 (2a01:4f9:2a:3119::4)  26.803 ms

root@mysql-performance:/tmp# ping6 2a01:4f9:2a:3119::181
PING 2a01:4f9:2a:3119::181(2a01:4f9:2a:3119::181) 56 data bytes
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=1 ttl=51 time=27.5 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=2 ttl=51 time=26.10 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=3 ttl=51 time=28.0 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=4 ttl=51 time=26.9 ms
^C
--- 2a01:4f9:2a:3119::181 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 8ms
rtt min/avg/max/mdev = 26.923/27.355/28.042/0.501 ms

vultr AS20473

4.4s

root@test:~# wget https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
--2020-07-17 16:13:11--  https://download.nextcloud.com/server/releases/nextcloud-18.0.6.zip
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 108507253 (103M) [application/zip]
Saving to: 'nextcloud-18.0.6.zip.8'

nextcloud-18.0.6.zip.8                          100%[====================================================================================================>] 103.48M  26.1MB/s    in 4.4s    

2020-07-17 16:13:16 (23.6 MB/s) - 'nextcloud-18.0.6.zip.8' saved [108507253/108507253]

root@test:~# traceroute6 2a01:4f9:2a:3119::181
traceroute to 2a01:4f9:2a:3119::181 (2a01:4f9:2a:3119::181), 30 hops max, 80 byte packets
 1  * * *
 2  * * *
 3  * * *
 4  ae4-0.ams10.core-backbone.com (2001:7f8:1::a503:3891:1)  1.091 ms *  1.168 ms
 5  ae16-2074.fra10.core-backbone.com (2a01:4a0:0:2074::3)  9.914 ms  9.906 ms  9.883 ms
 6  2a01:4a0:0:2021::4 (2a01:4a0:0:2021::4)  6.705 ms  6.359 ms  6.284 ms
 7  2a01:4a0:1338:3::2 (2a01:4a0:1338:3::2)  7.284 ms ex9k1.dc2.hel1.hetzner.com (2a01:4f8:0:3::2ca)  28.694 ms  32.057 ms
 8  2a01:4f9:2a:3119::4 (2a01:4f9:2a:3119::4)  28.336 ms 2a01:4f8:0:3::319 (2a01:4f8:0:3::319)  6.528 ms 2a01:4f9:2a:3119::4 (2a01:4f9:2a:3119::4)  27.282 ms
 9  download.nextcloud.com (2a01:4f9:2a:3119::181)  31.576 ms core32.hel1.hetzner.com (2a01:4f8:0:3::2f5)  28.532 ms download.nextcloud.com (2a01:4f9:2a:3119::181)  29.077 ms
root@test:~# ping6 2a01:4f9:2a:3119::181
PING 2a01:4f9:2a:3119::181(2a01:4f9:2a:3119::181) 56 data bytes
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=1 ttl=53 time=29.3 ms
64 bytes from 2a01:4f9:2a:3119::181: icmp_seq=2 ttl=53 time=29.1 ms
^C
--- 2a01:4f9:2a:3119::181 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 3ms
rtt min/avg/max/mdev = 29.142/29.201/29.261/0.180 ms

Hhm, seems like he.net is the Problem? Can other people who have the problem confirm this?

Never mind I just got this error
[✘] Verify integrity failed
Could not do request to updater server: Could not resolve host: updates.nextcloud.com

Update failed. To resume or retry just execute the updater again.

Also slow from within the Hetzner Network from times:

% traceroute download.nextcloud.com
traceroute to download.nextcloud.com (95.217.64.181), 64 hops max, 40 byte packets
 1  static.65.61.217.95.clients.your-server.de (95.217.61.65)  0.328 ms  0.407 ms  0.309 ms
 2  core32.hel1.hetzner.com (213.239.252.97)  0.356 ms  0.301 ms
    core31.hel1.hetzner.com (213.239.252.93)  0.358 ms
 3  ex9k1.dc2.hel1.hetzner.com (213.239.224.134)  0.424 ms  0.501 ms  0.390 ms
 4  s6.nextcloud.com (95.217.44.166)  0.828 ms  3.045 ms  1.166 ms
 5  download.nextcloud.com (95.217.64.181)  1.178 ms  3.002 ms  1.105 ms

Have tested downloading the latest windows installer on both IPv4 and IPv6, with max execution time 5 seconds and the results varies a lot:

$ while true; do date ; timeout 5s wget -O /dev/null https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe ; sleep 30 ; done
Mon Jul 20 10:50:00 CEST 2020
--2020-07-20 10:50:00--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                         100%[============================================================================================================>] 119.44M  29.1MB/s    in 3.7s    

2020-07-20 10:50:04 (32.6 MB/s) - '/dev/null' saved [125246280/125246280]

^C
[anywi@curium ~]$ while true; do date ; timeout 5s wget -O /dev/null https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe ; timeout 5s wget -4 -O /dev/null https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe; sleep 30 ; done
Mon Jul 20 10:50:54 CEST 2020
--2020-07-20 10:50:54--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                         100%[============================================================================================================>] 119.44M  26.3MB/s    in 4.4s    

2020-07-20 10:50:58 (26.9 MB/s) - '/dev/null' saved [125246280/125246280]

--2020-07-20 10:50:58--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          54%[==========================================================>                                                  ]  64.87M  10.4MB/s    eta 4s     Mon Jul 20 10:51:33 CEST 2020
--2020-07-20 10:51:33--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                         100%[============================================================================================================>] 119.44M  37.7MB/s    in 3.2s    

2020-07-20 10:51:36 (37.2 MB/s) - '/dev/null' saved [125246280/125246280]

--2020-07-20 10:51:36--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
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/dev/null                                         100%[============================================================================================================>] 119.44M  49.0MB/s    in 2.4s    

2020-07-20 10:51:39 (49.0 MB/s) - '/dev/null' saved [125246280/125246280]

Mon Jul 20 10:52:09 CEST 2020
--2020-07-20 10:52:09--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
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/dev/null                                         100%[============================================================================================================>] 119.44M  30.8MB/s    in 4.6s    

2020-07-20 10:52:14 (25.9 MB/s) - '/dev/null' saved [125246280/125246280]

--2020-07-20 10:52:14--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          68%[=========================================================================>                                   ]  81.77M  15.6MB/s    eta 3s     Mon Jul 20 10:52:49 CEST 2020
--2020-07-20 10:52:49--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          28%[==============================>                                                                              ]  34.23M  7.08MB/s    eta 13s    --2020-07-20 10:52:54--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          37%[=======================================>                                                                     ]  44.85M  10.3MB/s    eta 12s    Mon Jul 20 10:53:29 CEST 2020
--2020-07-20 10:53:29--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                         100%[============================================================================================================>] 119.44M  31.7MB/s    in 4.2s    

2020-07-20 10:53:33 (28.8 MB/s) - '/dev/null' saved [125246280/125246280]

--2020-07-20 10:53:33--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
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/dev/null                                         100%[============================================================================================================>] 119.44M  30.0MB/s    in 3.8s    

2020-07-20 10:53:37 (31.1 MB/s) - '/dev/null' saved [125246280/125246280]

Mon Jul 20 10:54:07 CEST 2020
--2020-07-20 10:54:07--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
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/dev/null                                          93%[====================================================================================================>        ] 111.22M  23.8MB/s    eta 1s     --2020-07-20 10:54:12--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          79%[=====================================================================================>                       ]  94.98M  14.5MB/s    eta 2s     Mon Jul 20 10:54:47 CEST 2020
--2020-07-20 10:54:47--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          46%[=================================================>                                                           ]  54.96M  10.6MB/s    eta 7s     --2020-07-20 10:54:52--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          35%[=====================================>                                                                       ]  41.98M  8.01MB/s    eta 9s     Mon Jul 20 10:55:27 CEST 2020
--2020-07-20 10:55:27--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          55%[===========================================================>                                                 ]  66.76M  11.1MB/s    eta 4s     --2020-07-20 10:55:32--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          44%[===============================================>                                                             ]  52.85M  9.73MB/s    eta 7s     Mon Jul 20 10:56:07 CEST 2020
--2020-07-20 10:56:07--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          74%[================================================================================>                            ]  88.88M  17.9MB/s    eta 2s     --2020-07-20 10:56:12--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          64%[====================================================================>                                        ]  76.57M  14.0MB/s    eta 3s     Mon Jul 20 10:56:47 CEST 2020
--2020-07-20 10:56:47--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          93%[=====================================================================================================>       ] 112.02M  20.8MB/s    eta 1s     --2020-07-20 10:56:52--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                         100%[============================================================================================================>] 119.44M  34.4MB/s    in 3.7s    

2020-07-20 10:56:56 (32.7 MB/s) - '/dev/null' saved [125246280/125246280]

Mon Jul 20 10:57:26 CEST 2020
--2020-07-20 10:57:26--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          49%[====================================================>                                                        ]  59.13M  11.7MB/s    eta 6s     --2020-07-20 10:57:31--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          34%[=====================================>                                                                       ]  41.65M  9.10MB/s    eta 11s    Mon Jul 20 10:58:06 CEST 2020
--2020-07-20 10:58:06--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 2a01:4f9:2a:3119::181, 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|2a01:4f9:2a:3119::181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          50%[=====================================================>                                                       ]  59.82M  10.5MB/s    eta 5s     --2020-07-20 10:58:11--  https://download.nextcloud.com/desktop/releases/Windows/Nextcloud-2.6.5-setup.exe
Resolving download.nextcloud.com (download.nextcloud.com)... 95.217.64.181
Connecting to download.nextcloud.com (download.nextcloud.com)|95.217.64.181|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 125246280 (119M) [application/x-msdos-program]
Saving to: '/dev/null'

/dev/null                                          56%[============================================================>                                                ]  67.90M  15.2MB/s    eta 5s     ^

I guess it is not related to the network setup, just the download server being hammered. Since I also have seen the very slow downloads (500KB/s) while debugging.

Maybe setup a bittorrent download as extra option, as seen commonly by other open source projects?

1 Like

That would certainly help. Unfortunately, when updating via the official script, it is not possible to specify a separate ZIP file. Therefore I created this ticket: https://github.com/nextcloud/updater/issues/291

Maybe you can give a thumps up there.

Regardless of this, it wouldn’t be wrong if Nextcloud were to monitor the download page itself. Last time the problem was clearly visible with Pingdom. It would be nice if Nextcloud would react proactively in this matter. :slight_smile:

That’s a good idea :+1: You got my thumb up as this would make people more independent of the source being used.

On the other hand, we could suggest mirroring / repositories as this would distribute the traffic evenly between those and the original server.

Any answer from an official Nextcloud people about this ?
Each time I update I am confronted with really slow download speeds, and the updater is stuck on “Downloading” step. Fiber internet connection here, 50kb/s speed max when downloading updates.

I am also experiencing issues when attempting to upgrade from 18.0.3 to 18.0.8. Log shows:

appstoreFetcher] Warning: Could not connect to appstore: cURL error 28: Operation timed out after 10001 milliseconds with 151377 out of 5483569 bytes received (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)

GET /ocs/v2.php/apps/updatenotification/api/v1/applist/18.0.8.2
from 172.16.68.100 by xx6b47aa-2839-xxxx-xxxx-xxxxxxxxxxxx at 2020-09-07T10:46:31+00:00

Also when attempting to download Nexcloud Desktop Clients it has taken up to 1 hour. I have a 200mbps/200mbps fibre connection.

Thoughts?

Please use this directory
https://download.nextcloud.com/desktop/releases/Windows/
and then download the newest file. Please post your download speed.
Sometimes the servers from Nextcloud GmbH are a little bit slow.

You can test internet speed with the website https://fast.com

We managed to download successfully using the original link this morning. It must have been congestion on the internet :slight_smile: I did a speed test using fast.com and got 110Mbps.

So now hopefully I can upgrade to 18.0.8.

Thanks